Backbase Partner Strategy

Our partner strategy is geared towards ensuring that our customers are using Backbase software as efficiently and successfully as possible. As our resources are limited, our partners must have the right experience, know-how, and capacity to make this a reality. We aim to train our customers and our partners to a high level of competency. This guarantees that our customers are supported throughout the first phase of implementation, and at the same time we are strengthening our partnership consultancy capabilities.

As our business expands we need global systems integrators to implement our solutions onsite at our customers, as well as local partners that have specific expertise in certain focus areas, such as engagement banking, user/customer experience platforms (UXP/CXP), and digital marketing.

Our platform and industry specific partners, such as banking solution providers, bring added value to our market proposition. We also have OEM partners that employ our CXP and Forms technologies to complement their own solutions.

Backbase Partners Map

Backbase Partnership Model

We have 3 types of partners:

  • Global systems integrators
  • Local systems integrators and specialized partners (these are divided in 3 global regions - EMEA, Americas, APAC)
  • Platform and industry specific partners

Training

We provide a number of training options for our partners, including onsite, online, and even on an individual basis:

  • Onsite, in groups with a maximum of 12 delegates
  • Online, in groups with a maximum of 8 delegates
  • Individual CBT via my.backbase.com (register here)

You can download our Training Overview for more details.

Why Partner with Backbase?

  • Fully integrated CXP, omni-channel solution
  • Recognized as a leading platform by analysts, including Gartner, Ovum, and Forrester
  • Successful track record in the financial services and with other tier one customers
  • Lean, agile architecture for speedy implementation
  • Portal-in-a-box with Backbase Launchpad and pre-built widgets
  • Mobile ready and 100% responsive to all devices
  • Amazon-like digital marketing capabilities
  • What you see is what you get (WYSIWYG) editing tools
  • Backbase Forms for successful onboarding and enrollment
  • Dedicated focus on UX for unbeatable customer experiences
  • Empowers digital marketing teams and business owners to take control of portals, sites, mobile apps, and more.

Implementation Partners

Backbase consulting partners are a select group of leading interactive agencies and system integrators.

Global

Global Partners

North America

Partners North America

Europe, Middle East and CIS

Partners Europe Middle East and Russia

Asia

Partners Asia

Platform Partners

Backbase partners with the leading platform vendors to extend their products with the easy-to-use Backbase Portal.

Backbase Portal is optimized to run on Red Hat Jboss Application Server and offers seamless integration with the underlying Red Hat Jboss SOA and middleware technologies.

Backbase Portal is optimized for the Oracle Application Server and Fusion Platform, and offers seamless integration with the underlying J2EE and Web Services infrastructure.

Backbase Portal is optimized for the IBM WebSphere platform, and offers seamless integration with the underlying J2EE and Web Services infrastructure.

Backbase Widgets can easily integrate with and consume Microsoft .NET applications and offers seamless integration with Microsoft BizTalk and middleware technologies.

Banking Partners

Banking partners