ABN AMRO uses Backbase as their enterprise standard for both employee and customer facing apps. Facilitating the needs of over 6 million digital banking customers on any device and channel.
General Electrics is using Backbase CXP in their fast growing aviation division to provide their customers with a 'My Portal', a full-scale after-sales and commerce platform that aggregates 40+ applications with no extra coding required.
Barclays's subsidiary ABSA, the largest retail bank in South Africa, is using Backbase DBP to transform 20+ different back-end systems into one easy to use internet banking and self-service portal, facilitating ABSA's 12 million customers.
ING Bank is optimizing their online portal and self-service channel by using Backbase for all their online forms, simulation tools, and calculators. Providing full control to their digital marketing team, who can now run seamless cross- and up-sell campaigns.

Backbase Customer Experience Platform

Backbase Customer Experience Platform (CXP) helps you create rich, interactive web portals and mobile applications. Allowing you to create, and manage deeply relevant customer experiences on any device. Delighting your customers and driving measurable business results.

Backbase CXP comes with a complete set of integrated customer experience management functions, including: integrated content management, what-you-see-is-what-you-get editing, intelligent forms-based dialogs, secure application integration, cross device delivery, smart targeting, digital marketing tools, and integrated analytics.

At the same time, Backbase CXP offers robust enterprise security and application integration technology that helps you integrate your existing systems and applications with ease, enabling you to leverage your previous IT investments.

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Backbase Digital Banking Platform

Next to Backbase CXP, we’ve created Backbase DBP, our digital banking platform, optimized for retail banking, commercial banking and wealth management scenarios. Backbase DBP includes the omni-channel and customer experience power provided by Backbase CXP, enriched with out-of-the-box Digital Banking Apps (from account opening, to transactions, money movement, and so on) and our Digital Banking Services, making it possible to use Backbase DBP as a digital banking solution on top of any core or back-end system.

New white paper: omni-channel banking and the digital transformation roadmap

Happy to announce that we just published a new white paper on omni-channel banking and the digital transformation roadmap. The white paper is based on the Omni-Channel Banking Survey conducted by Backbase and Efma, and completed by more than a hundred C-level bankers from across the globe. The report also contains the findings from more than 15 interviews with bank executives, as well as the 7 Habits of a Highly Successful Digital Bank, written by Roberto Ferrari, general manager of CheBanca!,...

Dutch Prime Minister Mark Rutte opens new Backbase US HQ in Atlanta

Great news: our US HQ in Atlanta is now officially open, courtesy of Mark Rutte, the Prime Minister of The Netherlands, who visited our office today to perform the official opening act. By using a mobile app built with the Backbase Digital Banking Platform (DBP), the Prime Minister made a donation to a local charity and announced the new office open. Over the past few years, our digital banking software has been used to deliver exceptional digital customer experiences for...

Forrester names Backbase a leader in omni-channel banking

I’m very happy to announce that we have been placed as leader in the most recent Forrester Wave for Omni-Channel Digital Banking Solutions. Backbase was among a group of select vendors that Forrester invited to participate in the report and the Backbase Digital Banking Platform received the highest score in the Current Offering category. “Backbase offers broad business capabilities, rich support of customer experience, and very solid technology and architecture,” stated Forrester in the report, furthermore it reads: “With Backbase...

Backbase Fall 2015 Roadshow

We are on the road again for our yearly fall roadshow. Backbase executives attending and speaking at the following events, ping us if you are attending as well or close by. Jack Henry Symitar Conference, Sept 1 – 3, San Diego. Middle East Banking Innovation Summit, Sept 14 – 15, Dubai. CUNA Technology Council, Sept 27 – 30, Orlando. FinDEVr, Oct 6 – 7, San Francisco. Sibos, Oct 12 – 15, Singapore. BAI Retail Delivery, Oct 13 – 15, Las Vegas. Efma...

Backbase Scores in Gartner’s Latest Critical Capabilities for Mobile Application Development Platforms Report

We are very proud that we score twice in the top 5 for the B2C Informational and B2C Transactional use cases. Out of four use cases, Backbase received the second highest score in the B2C Informational use case and fifth highest score in the B2C transactional use case. You can download the report here. In the Critical Capabilities for Mobile Application Development Platforms report, Gartner evaluates 14 MADP vendors across four use cases of growing demand for mobile apps. We have been delivering mobile...