ABN AMRO uses Backbase as their enterprise standard for both employee and customer facing apps. Facilitating the needs of over 6 million digital banking customers on any device and channel.
General Electrics is using Backbase CXP in their fast growing aviation division to provide their customers with a 'My Portal', a full-scale after-sales and commerce platform that aggregates 40+ applications with no extra coding required.
Barclays's subsidiary ABSA, the largest retail bank in South Africa, is using Backbase DBP to transform 20+ different back-end systems into one easy to use internet banking and self-service portal, facilitating ABSA's 12 million customers.
ING Bank is optimizing their online portal and self-service channel by using Backbase for all their online forms, simulation tools, and calculators. Providing full control to their digital marketing team, who can now run seamless cross- and up-sell campaigns.

Backbase Customer Experience Platform

Backbase Customer Experience Platform (CXP) helps you create rich, interactive web portals and mobile applications. Allowing you to create, and manage deeply relevant customer experiences on any device. Delighting your customers and driving measurable business results.

Backbase CXP comes with a complete set of integrated customer experience management functions, including: integrated content management, what-you-see-is-what-you-get editing, intelligent forms-based dialogs, secure application integration, cross device delivery, smart targeting, digital marketing tools, and integrated analytics.

At the same time, Backbase CXP offers robust enterprise security and application integration technology that helps you integrate your existing systems and applications with ease, enabling you to leverage your previous IT investments.

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Backbase Digital Banking Platform

Next to Backbase CXP, we’ve created Backbase DBP, our digital banking platform, optimized for retail banking, commercial banking and wealth management scenarios. Backbase DBP includes the omni-channel and customer experience power provided by Backbase CXP, enriched with out-of-the-box Digital Banking Apps (from account opening, to transactions, money movement, and so on) and our Digital Banking Services, making it possible to use Backbase DBP as a digital banking solution on top of any core or back-end system.

Yesterday’s webinar on PSD2

Yesterday we hosted our July webinar, ‘PSD2: Making it actionable’ that featured Jouk Pleiter, CEO and Jelmer de Jong, VP Product of Backbase. PSD2 is a very important topic for financial companies, especially in Europe. Financial institutions across Europe will soon be facing new banking industry regulations – a proposal for a revised directive on payment services in the internal market, better known as Payment Services Directive (PSD2). PSD2 represents one of the single biggest changes in banking industry history,...
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Yesterday?s webinar: The digital journeys of Touch Bank and CheBanca!

Yesterday we hosted our latest webinar, ‘The Journey to Digital Transformation: The Real Life Examples of Touch Bank and CheBanca!’ and we are very happy we registered a new record high of attendees. An over an hour interactive session, our webinar featured Andrei Kozliar, the CEO of new, digital- and mobile-only bank in Russia –  Touch Bank and Antonio Fratta Pasini, Head of CRM and Omni-channel for CheBanca!, recognized as the Best Digital Bank in Italy for customer satisfaction. Touch...
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Upcoming webinar with Touch Bank and CheBanca!

In our upcoming webinar, Jouk Pleiter, CEO of Backbase, will talk to two of the most innovative banks in Europe – Touch Bank and CheBanca! Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at: what was needed to start their digital transformation journeys the key elements for success. Antonio...
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Backbase Connect 2016

Last week we hosted Backbase Connect 2016. Backbase Connect is our annual event in which we bring together partners and customers to share our company’s roadmap, product updates as well as sharing insights and customer success stories. We would like to thank our customers who decided to go up on stage and share their stories: Metro Bank, Che Banca!, PostFinance and Westpac. Also, we would like to thank all the attendees for the event, travelling from all over the world to...
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Webinar: The Uberization of Banking, with Simon Mathews

Yesterday we hosted our first webinar in 2016, ‘The Uberization of Banking’ and we are very happy we reached a record high attendance. Our guest speaker was Simon Mathews, the Chief Strategy Officer at Extractable. Regularly sought after to speak on innovation and experience topics, Simon leads the strategy and digital experience design teams at a leading digital experience design firm based in San Francisco. In this webinar, Simon talks about what banks and financial institutions can learn from Uber...
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