Customer Experience Platform

The all-encompassing customer experience platform that connects, integrates, and creates streamlined customer journeys across all channels. It gives your team the tools they need to build rich, interactive web portals and mobile applications, that are delighting your customers and driving measurable business results.

Digital Banking Platform

The leading omni-channel digital banking solution that enables financials to innovate fast. Backbase DBP comes with out-of-the-box solutions for retail banking, commercial banking and wealth management. It can be used on top of any core or back-end system and helps financials to create customer centric digital propositions.

Trusted by Many

Backbase is trusted by the largest financials across the globe: ABN AMRO, Barclays, Hiscox, Nationwide, Key Bank, and Swiss Re, are all improving their digital channels and customer experience with Backbase technology. Industry analyst Gartner has named Backbase the most visionary vendor for online portals and mobile application development five years running, and Ovum named Backbase a Market Leader in next-generation online banking experiences. Recently, Forrester gave Backbase full marks for omni-channel banking experiences.

Demo: See it in Action

With easy to use content editing, forms modeling, workflow and publishing functions, pre-built widgets, configurable master pages, and digital marketing tools, the complete customer experience can be optimized and fine-tuned without IT support.

Backbase comes with a powerful targeting engine that will help you create personalized sales campaigns and increase your online sales. The integrated web analytics features give your digital marketing team full insight in your customers' online experience. Watch more videos


Backbase Open Banking Marketplace

We at Backbase believe banks and credit unions should regain control over their own digital experience. With the Open Banking Marketplace we give the opportunity to integrate best of breed apps in your Backbase powered digital bank. From PFM to Rewards. From Social Tools to Digital Marketing; an open platform where best-of-breed vendors offer choice to financial institutions.

Want to know more? Let's talk.