Rich forms & Calculators

Backbase Rich Forms & Calculators is an "outside-in" solution for creating and managing customer facing web forms that need to be extremely user friendly and aim for maximum online conversion.

 

Rich Forms contains blueprints and templates that are based on industry best-practices that can be consistently applied across all your online customer dialogs. Using the visual forms composer your non-technical e-business team can quickly create rich form prototypes and communicate more effectively with their Business and IT counterparts


How does it work?

Rich Forms & Calculators makes online forms smarter, faster and more engaging. The Goal is to create forms that stimulate online customer interaction by making online forms easier and more responsive which in turn delivers higher conversion ratios. Rich Forms & Calculators bundles industry usability and conversion best practices into pre-build components (e.g. sliders, field validation, context help) & blueprints (e.g. multi-step form flow, dynamic wizards, calculators).

Unlike traditional proprietary form technologies, Backbase enables you to move to the next level online customer interaction with a customer-centered solutions that easily can be integrated into your existing web infrastructure.

 
 

Test-drive live calculator example

Experience the richness yourself by test-driving our generic calculator example. Change variables, and the result will be affected, real-time.
SHOW EXAMPLE
 
 

Rich Forms
is used at
ABN AMRO
 
 

Rich Forms
is used at
ING
 
 

What are the key benefits ?

  • Increase online conversation by providing tailored product advice and context sensitive help.
  • Improve customer acquisition and retention by delivering more personalized and interactive forms completion services.
  • Simplify complex decisions by providing relevant information and (conditional) questions and transforming complex forms in simple steps that are easy to understand.
  • Create "outside-in" forms that are truly customer centric and focus on a superior customer experience.
  • Create a rich user experience that gives customers unparalleled control and ease of use.
  • Allow non-technical e-business teams to create rich forms prototypes, and and communicate more effectively with their Business and IT counterparts.
 
 

How can I use it?

  • Create rich forms with smart gadgets and subtle animations
  • Easy creation of sliders, graphs etc. to simplify complex online processes
  • Design your static forms into more effective and dynamic data entry wizards
  • Design your static calculations forms into visual real-time graphs and sliders
  • Add conditional questions, real-time validation rules and dynamic forms flow to any of your forms
  • Get a visual representation of the data entry process with automatic summary
  • Add In-Page Analytics to analyze user behavior while using your forms
 

Features & Benefits


Features Benefits
Forms
Multi-step forms Templates Work with pre-built and pre-tested multi-steps forms templates.
Intuitive data entry Create effective forms using usability best practices
Rich forms gadgets Reuse rich gadgets (i.e. sliders, calendars, charts)
Rich animations Make your forms more lively with animations such as fade in/out, area highlight, and visual clues
Conditional Questions & Forms Create Conditional Questions and Forms Flow
Auto summary Show summary of data entered & process steps completion
Auto Save of forms data Save end-users' time by auto saving data entered in forms
Real time context sensitive help Get real time context sensitive help while using the forms
Real time client side validation Speed up processes with real time client side validation that does not require server validation
Real time calculator Add a real time calculator to any of your forms for increased effectiveness
Master-Detail Content Views Create master-detail content views with drill-down functionality
Wizards Use Wizards to help customers make the right selection
Keyboard Navigation Create rich forms that offer keyboard navigation on all UI elements
Floating Windows Include floating Windows to support sub-processes (with grayed-out background)
InPage Analytics™ Measure & Improve forms usability and effectiveness
Architecture
Data exchange & validation Automate form data exchange and validation with core business systems
Backend agnostic Works with all back-end systems (SOA, Java, .NET, etc.)
Workflow & BPM integration Integrate seemlessly with human centric workflow- and BPM systems
Cross browser support Support most browsers (Internet Explorer, Firefox, Safari and Opera)
Zero install – No plug-in Deploy your forms easily with an HTML based solution & no plug-ins required unlike flash or PDF)
Open Standards Based on open standards (W3C) and leverages your HTML skills
Development Tools
Visual Ajax Forms Builder Develop new forms quickly and easily
In Browser Debugger Assure quality of your application with cross browser debugging
Rich Forms Gadgets Reuse pre-build and pre-tested rich forms gadgets
Rich Forms Blueprints Get a quick start with pre-build & pre-tested forms templates

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