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Overview
Backbase Customer Experience Management (CEM) software suite
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Rich Portal
Next generation Portal solution to delight your Customers and achieve your Business Goals without re-engineering your IT Systems
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Rich Forms & Calculators
Create and manage web forms that are extremely user-friendly and maximize online conversion
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Rich Product Finder
Allow your customers to quickly search and filter through an extensive product catalog
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Co-Browse & Chat
Provide real-time assistance to customers that need help and increase conversion and issue resolution
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Enterprise Framework
Backbase Enterprise Ajax Framework is a robust and comprehensive Ajax engine that transforms any web browser into a rich presentation environment.
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Overview
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Services
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Overview
Overview of Backbase's Expert Services to enable, facilitate and deliver successful projects
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PROJECT METHODOLOGY
Project. Delivered.
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UX Design
User Experience Design Team
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UX Engineering
User Experience Engineering Team
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Training
Backbase Product Training
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Support
Backbase 24/7 support
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UX Design
"Nice thing about the UX team at Backbase is that we can work on cool interaction design patterns. We can quickly test what works for the business case, and what doesn't."
Tom Prakke / UX designer tom@backbase.com
Leveraging years of experience developing rich and functional user interfaces, our team of User eXperience experts can help you to significantly improve the effectiveness of your Web applications. The success of your site is all about engagement, retention and of course conversion. To establish the maximum result, we work closely with you and your team to set clear goals and an efficient cooperation model.
Our goal is to do it right the first time! We have established best practices around successful design, prototyping, testing and development of rich user interfaces, and like to share these with you. Depending on your needs we can help you with: User requirements gathering, persona definitions, Lo-fi User interaction design, Me-fi User interaction design, Hi-fi User interaction design, Visual Prototyping, Usability testing and UX Governance.