UX Engineering

Based on years of experience developing and deploying Customer eXperience Solutions we created a methodology that has proven to be pragmatic, down to earth and highly effective. Our Engineering Team is trained to work from three different starting points:

 

Prototype

Based on customers requirements the Backbase Customer eXperience (CX) team can translate your vision into an early prototype. A typical prototype will take 10 to 30 days, depending on the project scope.

This engagement typically includes early interaction design, creative design and front-end engineering of the prototype. Typically the prototype is used the get further executive buy-in or to collect end-user feedback before the actual project implementation starts.  The prototype can be complemented with technical design study and technical proof of concepts that need to be successfully completed before the actual project starts. 

 

Security whitepaper

 

Turn-key Solutions

Backbase provides out-of-the-box Portal solutions. Portals can make it easier for your customers and business partners to do business with you, without having to drastically change the way you do business.

With Backbase Rich Portal you have a turn-key solutions to hide your internal processes by creating a single point of entry and a consistent user interface for your customers.

Backbase can help you architect, design, and build the portal and underlying gadgets that will simplify your customers' interactions with you. We're helping some of the largest, most complex Fortune 500 companies accomplish their goal of creating a seamless customer experience. If you need fast results, Backbase is your partner.

 

Accessibility Whitepaper

 

Tailormade Applications

Backbase can design, build, integrate, test and deliver tailor-made rich internet  applications and portal projects. All activities are monitored and lead by Backbase’s user interface designers, technical architects and project managers.

And, our certified experts ensure back-end logic and integration are implemented according to desired functionality, quality of service, flexibility and extensibility.

An effective quality assurance program detects issues early in the life cycle to minimize project costs, and accommodates rapid verification cycles to support the release cycle. Backbase's QA practitioners understand software development processes and take a user-centered approach to quality assurance by focusing on user and business requirements.

 

Rich Portal Datasheet