Backbase Named a Leader in the Forrester Wave™ for
Omni-Channel Digital Banking

Backbase was among a group of select vendors that Forrester invited to participate in the report. The Backbase Digital Banking Platform is listed as leader and received the highest score in the Current Offering category. Being named a leader in the Forrester Wave gives the market yet another validation of Backbase being at the forefront of digital innovation. We are very happy with this recognition and are energized to help our customers accelerate their digital transformation. Our software is used by leading banks around the world and we are 100% committed to enabling them to create superior digital customer experiences, anytime, anyplace, any device.

“Backbase offers broad business capabilities, rich support of customer experience, and very solid technology and architecture. With Backbase being a pure-play vendor, it is not a surprise that its commitment to its omnichannel banking solution is high.”
-- Forrester Wave™: Omni-Channel Digital Banking Solutions, September 2015.

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WHY IS BACKBASE A LEADER IN OMNI-CHANNEL DIGITAL BANKING?

Omni-Channel: Putting your end-customers first

Today’s customers expect seamless customer journeys - any time, any place - that are easy to use, without any friction. The Backbase Digital Banking Platform (DBP) helps you to modernize and orchestrate all your customer touch points, transforming multiple siloed banking channels and legacy applications into a consistent brand experience that is easy to use and always available.

Cost Efficient: Re-use your core banking systems

With Backbase there’s no need to replace or rebuild your core systems from scratch. Backbase allows you to repurpose them by incorporating their content, data, and functionality into a new digital customer experience layer. Optimized for easy integration with your existing business applications and a delivery of a unified and seamless customer experience across any device.

Ready-to-Go: Jumpstart your digital transformation

Backbase has developed out-of-the-box digital banking solutions optimized for retail banking, commercial banking, wealth management and insurance specific scenarios. Kickstart your project and dramatically decrease your time-to-market by leveraging industry best practices and ready-to-go implementation accelerators.

Growth: Control Your digital strategy

Backbase puts you in control of your digital strategy, allowing you to create, manage, and optimize the end-to-end customer experience across every device. We have invested in many years of R&D to give you exactly the right editing and digital marketing tools you need to take full control of optimizing the customer experience, resulting in more sales conversions, and greater customer satisfaction.

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