Adopting a fully digital sales model

How UK&IE banks can maximise revenue growth through optimised digital account opening and product application

 

While most UK&IE banks have enabled digital account opening, many underestimate the full potential of digital sales — or the use of digital channels and tools to sell products and services — in increasing conversions and boosting revenue.

Case in point: although the typical consumer has seven financial products, just three of these are with their primary bank¹. This means that financial institutions are missing out on opportunities to make more from their digital customers by offering them different products, including those that are generally higher-value, such as credit cards, loans or mortgages.

In this whitepaper, we share how UK&IE banks can use digital as a sales channel to cross- and upsell complex, higher value products leading to a larger share of wallet and a digitally-savvy customer base.

 

Download the whitepaper and learn how to:

  • Boost digital sales through common digital capabilities
  • Optimize the digital sales customer journey
  • Increase cross-selling opportunities and “share of wallet”
  • Increase cross-selling by leveraging data and personalisation

 

¹https://www.rfigroup.com/global-retail-banker/news/deepening-relationships-digital-world

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