Backbase Blog archive for:

Helping small businesses
A Canadian perspective

  • anna
  • May 27, 2021

Is your platform able to accommodate Open Banking and Payments Modernization initiatives? Small businesses have been crying out for new services to help save them time with their business administration and a payment service that enables them to get paid ... Read more

Helping small businesses
A Canadian perspective

  • anna
  • May 26, 2021

How do you digitally replicate the in-branch expertise for small businesses? This is where an employee portal comes into play as it connects the entire ecosystem of digital experiences. Do you have a portal that supports small businesses, and is ... Read more

Helping small businesses
A Canadian perspective

  • anna
  • May 20, 2021

How do you provide end-to-end digital customer journeys? Every business owner expects their onboarding and origination processes to be intuitive and digitalized as much as possible. Leading FI’s have grasped this insight and developed digital-first experiences across each of the ... Read more

Helping small businesses
A Canadian perspective

  • anna
  • May 12, 2021

Do you support an ecosystem of services within your platform experience? Small-business owners want to spend more time running their business and minimize their administrative duties. McKinsey’s research suggests that entrepreneurs’ daily tasks fall into two categories. One is, obviously, ... Read more

Engagement Banking: Orchestrating the Customer Experience

  • anna
  • January 4, 2021

By: Vincent Bezemer, SVP Americas, Backbase It’s one thing to interact with your customers and members, but it’s another to engage them. Understanding the difference is key as we enter the era of engagement banking. The banking industry has long ... Read more

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