Backbase Blog archive for:

How retail banks can create 5-star experiences?

  • Backbase Marketing
  • September 3, 2021

Now that you’ve successfully onboarded your customers, how do you ensure that they continue to stay and enjoy banking with you? In this article, I share my insights on how a unified banking platform acts as a key enabler in ... Read more

How to acquire customers fast and at scale

  • Backbase Marketing
  • August 11, 2021

In a digital era, customers have higher expectations of their financial service providers. Consumers are no longer content with traditional banking products and simple transactional services. According to our Fintech and Banking 2025 IDC report, the top three factors that ... Read more

Modernizing Banks for a Digital Generation

  • Backbase Marketing
  • July 1, 2021

Incumbent or traditional banks typically have had decades to build up their customer bases, implement thorough and rigorous processes, and solidify their market positions. But times have changed. COVID-19 has shaken things up by drastically accelerating digital adoption rates among ... Read more

Small VS Big: Carving Out Banking Niches

  • Backbase Marketing
  • July 25, 2021

Unlike the large incumbent banks, smaller players and financial institutions have traditionally served more targeted communities with bespoke preferences and requirements. These smaller players, such as thrift banks in the Philippines, play an important role in meeting the financial needs ... Read more

How to win over SME customers in today’s banking world

  • Backbase Marketing
  • June 7, 2021

Small and medium-sized enterprises (SMEs) are operating in a fragmented banking environment, and it simply isn’t serving them. On a day-to-day basis, SMEs are tapping into a wide range of apps and services to meet their financial needs. From banking ... Read more

Building a digital bank
from the ground up

  • Backbase Marketing
  • June 4, 2021

In our brand new Top Banking Transformation Case Studies ebook, we detailed how we've helped banks on their digital transformation journey. Since I interact with banks across the region and of various sizes, I will be sharing my perspective on ... Read more

Backbase-as-a-Service achieves SOC 2 Type 2 attestation

  • Backbase Marketing
  • May 25, 2021

Backbase is proud to announce the completion of our SOC 2 Type 2 attestation of the Managed Hosting services of the Backbase-as-a-Service (BaaS) product based on the Trust Services Criteria relevant to security and availability as set forth by the ... Read more

Helping small businesses
A Canadian perspective

  • Backbase Marketing
  • April 29, 2021

Does your digital platform offer a one-stop-shop experience? For years, small businesses have been wanting to make the move towards a digital-first experience. Today’s pandemic has only accelerated this trend. Does your digital platform have the capabilities to thrive in ... Read more

Bank NXT Asia
By Riddhi Dutta

  • Backbase Marketing
  • April 29, 2021

Malaysia’s digital bank boom – What does it mean for incumbents? Malaysia’s banking scene is transforming before our very eyes. Bank Negara released its highly-anticipated digital banking framework in December 2020, and with over 40 parties vying for five digital ... Read more

Transforming Credit Unions into Technology Giants

  • Backbase Marketing
  • April 13, 2021

Consumers today are, in many ways, spoilt for choice when it comes to the technology available to help them make living, eating, working, shopping and communicating faster and more tailored than ever. In turn, this has created higher expectations than ... Read more

Bank NXT Asia
By Riddhi Dutta

  • Backbase Marketing
  • March 29, 2021

Want to build a successful digital bank? Start with fintech collaboration IDC and Backbase just released our second edition of Fintech and Digital Banking 2025 infobrief. One thing is abundantly clear: Asia Pacific banks are going back to the drawing ... Read more

Bank NXT | Asia
By Riddhi Dutta

  • Backbase Marketing
  • February 26, 2021

Incumbent Banks: Learn from fintechs and stay agile Over 200 digital challenger banks have been established globally since 2010, with a fifth of these based in the Asia Pacific region. At the same time, customers expect for ever increasing levels ... Read more

Bank NXT | Asia
By Riddhi Dutta

  • Backbase Marketing
  • January 29, 2021

3 ways for banks to tap into SEA’s growing digital market in 2021 A new year has everyone thinking about the 365 days ahead and opportunities they can bring. This has me reflecting on the Vietnamese banking industry. I found ... Read more

Why European banks must make a platform play to survive

  • Backbase Marketing
  • October 1, 2020

By Pierre-Alexandre Boulay, Head of CEE at Backbase While European banks were once considered pioneers in adopting advanced technology, today improving digital transformation is high on most banks’ agendas. Many find themselves still in the initial stages of adopting digital ... Read more

What makes a digital champion — and how to become one

  • Backbase Marketing
  • August 31, 2020

Becoming a digital champion doesn’t happen overnight. After all, a digital transformation is a journey, not a destination. So how far along is your bank towards becoming digital-first? Let’s find out. Grow up — digitally If you haven’t done so ... Read more

Is your bank really digital-first?

  • Backbase Marketing
  • August 6, 2020

Digital-first. That term is everywhere, embedded in widely-successful Big Tech and neobank brands. Or if you’ve been following Backbase, you might have noticed that we shout those two words from the rafters. Well, from the keyboard at least. But it’s ... Read more

A bank CIO’s tips for digital transformation

  • Backbase Marketing
  • July 21, 2020

Neal Cross: software developer, hotel owner, orangutan conservationist, former Chief Innovation Officer at the Development Bank of Singapore (DBS) and co-founder of PictureWealth. We spoke with Neal on his remote Sumatran island about his vision for the future of banking ... Read more

Backbase Coffee Break

  • Backbase Marketing
  • May 13, 2020

Discussing How Digital Strategy Helps in Uncertain Times The current ‘normal’ is causing unique challenges for business leaders across the globe. We wanted to explore how leading banking executives are adapting to this new normal – what are the biggest ... Read more

Teamwork takes off

  • Backbase Marketing
  • April 16, 2020

Everyone stays home, but intake goes forward  Covid-19 has changed the way we work, but it hasn’t affected the quality of our work. With globe travel all but stopped, we still managed to move full speed ahead with our intake ... Read more

Welcome to Amsterdam

  • Backbase Marketing
  • November 4, 2019

Backbase Connect 2019 is almost here! While we hope you’re excited to learn about banking in the Neo Reality, let’s not forget that you’ll be in one of the most stunning cities in the world. We hope you love Amsterdam ... Read more

Get our latest research insights and weekly updates. Sign up now
Cookies on Backbase
We and third-parties use cookies on our website. We use cookies for statistical, preferences and marketing purposes. Google Analytics cookies are anonymized. Your preference can be changed by clicking 'Change options'. By clicking 'Accept' you accept the use of all cookies as described in our privacy-statement.
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.