Backbase Blog archive for:

تَكَيُّف المصارف مع الحقائق الرقمية الجديدة خطوة أساسية للازدهار في عالم ما بعد الوباء

  • Marketing
  • May 11, 2022

وصلنا إلى المستقبل الرقمي، وأصبح امتلاك البنوك للبنية التحتية اللازمة شيء أساسي لتلبية توقعات الألفية من خدمات الإنترنت. وتعتبر تلك واحدة فقط من النتائج الرئيسية الواردة في تقرير "باك بيس" الجديد بعنوان "رؤى دول مجلس التعاون الخليجي: نظرة على اتجاهات ... Read more

الخدمات المصرفية التفاعلية: التركيز على تجارب العملاء وتأثير ذلك على الاحتفاظ بهم

  • Marketing
  • April 7, 2022

أحمد غندور، المدير العام لشركة باك بيس – المملكة العربية السعودية شهدت العلاقة بين المصارف وعملائها قدراً كبيراً من التحول، إذ تعزز الطابع الرقمي الذي يُميّز هذه العلاقة بالتوازي مع تنامي الدور الذي تلعبه الخدمات الرقمية في حياة العملاء اليومية، ... Read more

Disrupting the private banking landscape

  • Marketing
  • December 8, 2021

Evolving demands in private banking Private banking clients require specialized guidance to assist them in achieving their financial goals. They also need help to access a variety of services, such as customized credit solutions and services, deposit and financial services, ... Read more

A New Era Of Engagement Banking

  • Marketing
  • October 15, 2021

I recently had the pleasure of participating in a joint interview with ausbiz alongside a couple of luminaries from the mutual banking space: Steve James, CEO of Teachers Mutual Bank, as well as Greg McKenna, CEO of Police Bank. While ... Read more

Why business banking should ride the wave of digitization

  • Marketing
  • October 8, 2021

Despite accounting for around $850 billion of annual revenue for banks, the business banking sector is typically an underserved market for supporting the management of customers' financial needs. The ongoing COVID-19 pandemic has had a huge impact on small and ... Read more

The key to success in the engagement banking era

  • Marketing
  • September 30, 2021

Banking is changing and majority of the changes incorporated in the industry are tech and customer requirement driven. The pandemic and its ongoing effect have a larger role to play in these transformations, which are significant as well as fast. ... Read more

How retail banks can create 5-star experiences?

  • Marketing
  • September 3, 2021

Now that you’ve successfully onboarded your customers, how do you ensure that they continue to stay and enjoy banking with you? In this article, I share my insights on how a unified banking platform acts as a key enabler in ... Read more

How to acquire customers fast and at scale

  • Marketing
  • August 11, 2021

In a digital era, customers have higher expectations of their financial service providers. Consumers are no longer content with traditional banking products and simple transactional services. According to our Fintech and Banking 2025 IDC report, the top three factors that ... Read more

Modernizing Banks for a Digital Generation

  • Marketing
  • July 1, 2021

Incumbent or traditional banks typically have had decades to build up their customer bases, implement thorough and rigorous processes, and solidify their market positions. But times have changed. COVID-19 has shaken things up by drastically accelerating digital adoption rates among ... Read more

Small VS Big: Carving Out Banking Niches

  • Marketing
  • July 25, 2021

Unlike the large incumbent banks, smaller players and financial institutions have traditionally served more targeted communities with bespoke preferences and requirements. These smaller players, such as thrift banks in the Philippines, play an important role in meeting the financial needs ... Read more

How to win over SME customers in today’s banking world

  • Marketing
  • June 7, 2021

Small and medium-sized enterprises (SMEs) are operating in a fragmented banking environment, and it simply isn’t serving them. On a day-to-day basis, SMEs are tapping into a wide range of apps and services to meet their financial needs. From banking ... Read more

Building a digital bank
from the ground up

  • Marketing
  • June 4, 2021

In our brand new Top Banking Transformation Case Studies ebook, we detailed how we've helped banks on their digital transformation journey. Since I interact with banks across the region and of various sizes, I will be sharing my perspective on ... Read more

Backbase-as-a-Service achieves SOC 2 Type 2 attestation

  • Marketing
  • May 25, 2021

Backbase is proud to announce the completion of our SOC 2 Type 2 attestation of the Managed Hosting services of the Backbase-as-a-Service (BaaS) product based on the Trust Services Criteria relevant to security and availability as set forth by the ... Read more

Helping small businesses
A Canadian perspective

  • Marketing
  • April 29, 2021

Does your digital platform offer a one-stop-shop experience? For years, small businesses have been wanting to make the move towards a digital-first experience. Today’s pandemic has only accelerated this trend. Does your digital platform have the capabilities to thrive in ... Read more

Bank NXT Asia
By Riddhi Dutta

  • Marketing
  • April 29, 2021

Malaysia’s digital bank boom – What does it mean for incumbents? Malaysia’s banking scene is transforming before our very eyes. Bank Negara released its highly-anticipated digital banking framework in December 2020, and with over 40 parties vying for five digital ... Read more

Transforming Credit Unions into Technology Giants

  • Marketing
  • April 13, 2021

Consumers today are, in many ways, spoilt for choice when it comes to the technology available to help them make living, eating, working, shopping and communicating faster and more tailored than ever. In turn, this has created higher expectations than ... Read more

Bank NXT Asia
By Riddhi Dutta

  • Marketing
  • March 29, 2021

Want to build a successful digital bank? Start with fintech collaboration IDC and Backbase just released our second edition of Fintech and Digital Banking 2025 infobrief. One thing is abundantly clear: Asia Pacific banks are going back to the drawing ... Read more

Bank NXT | Asia
By Riddhi Dutta

  • Marketing
  • February 26, 2021

Incumbent Banks: Learn from fintechs and stay agile Over 200 digital challenger banks have been established globally since 2010, with a fifth of these based in the Asia Pacific region. At the same time, customers expect for ever increasing levels ... Read more

Bank NXT | Asia
By Riddhi Dutta

  • Marketing
  • January 29, 2021

3 ways for banks to tap into SEA’s growing digital market in 2021 A new year has everyone thinking about the 365 days ahead and opportunities they can bring. This has me reflecting on the Vietnamese banking industry. I found ... Read more

Why European banks must make a platform play to survive

  • Marketing
  • October 1, 2020

By Pierre-Alexandre Boulay, Head of CEE at Backbase While European banks were once considered pioneers in adopting advanced technology, today improving digital transformation is high on most banks’ agendas. Many find themselves still in the initial stages of adopting digital ... Read more

What makes a digital champion — and how to become one

  • Marketing
  • August 31, 2020

Becoming a digital champion doesn’t happen overnight. After all, a digital transformation is a journey, not a destination. So how far along is your bank towards becoming digital-first? Let’s find out. Grow up — digitally If you haven’t done so ... Read more

Is your bank really digital-first?

  • Marketing
  • August 6, 2020

Digital-first. That term is everywhere, embedded in widely-successful Big Tech and neobank brands. Or if you’ve been following Backbase, you might have noticed that we shout those two words from the rafters. Well, from the keyboard at least. But it’s ... Read more

A bank CIO’s tips for digital transformation

  • Marketing
  • July 21, 2020

Neal Cross: software developer, hotel owner, orangutan conservationist, former Chief Innovation Officer at the Development Bank of Singapore (DBS) and co-founder of PictureWealth. We spoke with Neal on his remote Sumatran island about his vision for the future of banking ... Read more

Backbase Coffee Break

  • Marketing
  • May 13, 2020

Discussing How Digital Strategy Helps in Uncertain Times The current ‘normal’ is causing unique challenges for business leaders across the globe. We wanted to explore how leading banking executives are adapting to this new normal – what are the biggest ... Read more

Teamwork takes off

  • Marketing
  • April 16, 2020

Everyone stays home, but intake goes forward  Covid-19 has changed the way we work, but it hasn’t affected the quality of our work. With globe travel all but stopped, we still managed to move full speed ahead with our intake ... Read more

Welcome to Amsterdam

  • Marketing
  • November 4, 2019

Backbase Connect 2019 is almost here! While we hope you’re excited to learn about banking in the Neo Reality, let’s not forget that you’ll be in one of the most stunning cities in the world. We hope you love Amsterdam ... Read more

Meet our team at the Paris Fintech Forum

  • Marketing
  • January 17, 2019

This January 29 - 30, Backbase will exhibit at the 4th Paris Fintech Forum. At booth S1, our team will be on hand to meet you and provide advice and support for your digital transformation. As Europe's most exclusive digital ... Read more

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