Berenberg saw that their customers were ready for a change. The historic bank was looking for a way to adopt around-the-clock portfolio analysis and banking functions to better serve their on-the-go customers.
With help from Backbase, Berenberg created a state-of-the-art Wealth Management Portal, as well as a comprehensive Employee Portal. These digital solutions were a resounding success, with a 75% digital utilization rate, a 4.9/5 in the iOS App Store, and an award from Professional Wealth Management.
The new portals also allowed Berenberg to:
“Our partnership with Backbase brought us the tools and skills required to develop a portal that puts the customer right at the center of the user experience.”
Klaus Naeve, Co-Head of Wealth and Asset Management, Berenberg
