Backbase is looking for a product trainer who is able to develop and deliver top-class training explaining the functionality of our software and teaching new and existing customers, partners, and employees how to use the software efficiently.
What you'll do
You will work with the Product and Technical Teams as well as stakeholders in development and implementation teams to define the content roadmap for the Backbase Product. This means, working closely with Subject Matter Experts from R&D and Product Hub content to create best-in-class product content. To ensure clarity and comprehension, you will create best-in-class Product courses for both technical and non-technical audiences. Making use of modern learning techniques such as e-Learning, text, video, exercises and assessments, to design and deliver high-quality content, with a focus on regular pilot and publication cadence for new and updated content.
Who you are
● You have professional experience in fintech or banking, ideally in a product-oriented role (such as but not limited to Business Analyst, Product Owner, or Product Manager);
● You demonstrate an affinity for content creation and training delivery;
● Proficiency in English is an absolute must (both written and verbal);
● You have a passion for learning, sharing knowledge with others, and being open to different ways of working.
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Specific budget for your personal development.
Referral bonus incentive for bringing the best talent.
You can wear clothes you feel comfortable in.
High spec equipment
We provide all employees with high-spec Macs and tech set up