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Senior UX Designer

Hyderabad - Customer Success

Senior UX Designer

As a UX Designer in the Asia hub, you’ll be working with leading banks in the region. You’ll be joining a team of UX ambassadors and the wider design community within Backbase. There are numerous moments to connect, share, learn and collaborate with designers across the organisation where our relationships go beyond the work environment

What you'll do

Implement Omni-channel, Retail, SME, and Wealth banking product solutions across Web, Android, and iOS for banks in Asia
Conduct design, research, and workshop activities including wireframing, user testing, creating journey maps etc.
Communicate design theories and best practices to support stakeholder decision-making
Communicate and work collaboratively with cross-functional team members and agile squad
Work on initiatives to build UX maturity within the hub.

Who you are

Your experience
3+ years experience in Product/Service/UX/UI design in a product company, consulting firm, or agency
Fluency across a broad range of skills including design, research, and workshop facilitation
High proficiency in working with design systems and libraries on Figma
Strong knowledge of design tokens, components, and Atomic Design principles
Strong portfolio demonstrating excellence in thought and execution
Clear and confident communication and presentation skills in English and preferably one other Asian language
Strong team player who can collaborate effectively with different stakeholders
Willingness to travel and work with customers on location

Bonus skills
Experience in facilitating design workshops
Prior experience in Fintech and a passion for banking solutions
Prior experience in designing products for APAC users
Basic understanding of HTML/CSS to communicate effectively with front-end engineers
Good knowledge of Material design guidelines & Apple HIG

trust me,


Within a multicultural company, you will be joining a dynamic team of UX designers, UX researchers, product designers and the wider design community within Backbase. Within Customer Success, you will work with various roles (Project Managers, Business Analysts, Solution Architects, Developers) to successfully implement Backbase solutions.

As this role also relies quite heavily on your consulting skills, you will advise customers on all aspects of User Experience from branding and visual design to experience design and information architecture. Beyond your design knowledge, your broader understanding of the dynamics of building and releasing software on a large scale will help you as you navigate conversations with your team and customers.

In your daily project work, you will be the source of design knowledge for all Backbase Apps and the Backbase Design System. Through a deep understanding of our UX patterns and UI components, you will be able to guide customers and drive decisions towards product adoption in every sense (apps, journeys, UX patterns, etc.).

You also get the chance to help drive more complex projects by using design tools and methodologies (segments, personas and other research collateral) and by partnering up with peers in research and development. Above all, you will be one of Customer Success’ design ambassadors; working to educate different audiences through confidence and storytelling.


Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Training budget

Specific budget for your personal development.


Referral bonus incentive for bringing the best talent.


You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up