Backbase
Operations Principal
We opened the doors of our Business Development Centre (BDC) in the heart of Hyderabad in December 2020. Young at heart, the BDC is a wonderful space that strengthens Backbase’s presence in the APAC region. The physical presence of great talent and support also makes way for long-term relationships with customers.
Nestled in the middle of Hyderabad, the state-of-the-art building sits amidst other global brands. The location offers stunning views of hills and lakes, while nearby there is a selection of restaurants, traditional bazaars, and other cultural hotspots.
As an Operations Principal you are a versatile, self-driven, proactive and hands-on leader. You oversee the Services organization in several regions, and manage one or more operations managers. Your overall assignment is to develop and implement processes & methods to secure systematic successful operations within Services.
What you'll do
You are both strategic and hands-on and have extensive experience in managing operations in a fast-changing international company, so you understand the need to deliver and how trustful relationships make this work. You are passionate about Operations and you are a people manager that understands that only with the best people you will create outstanding results.
After you made sure our recruitment basics exceed industry standards, we expect you to take initiatives to introduce Backbase employee experiences that no-one has seen before.
Who you are
- 8+ years of experience in a similar job (operations, coordination, project management)
- Bachelor degree or similar working experience
- Fluent in English (written and spoken)
- Experience in either of Sales operations ( Deals, Pricing of contracts, Salesforce/CRM experience), Business Operations ( Resource management, Bench management, Allocations, Timesheets), Finance operations ( Budgets, forecast, P&L, scorecard monitoring), Professional services automation platform experience, Advanced Excel, Presentations, story boarding, problem solving
- Preferred candidates from MBA Finance/Operations / CA/ CWA