Backbase Blog archive for: Thought Leadership

PSD2 – Relevant from the design up

  • Jenny Maat
  • February 1, 2018

As of January 13, all European banks, willingly or otherwise, entered the open banking space. PSD2 has officially become applicable. While the grace period for total compliance still stands, this regulation, which has loomed large over banks, is here to ... Read more

Investing more in commercial banking technology

  • Jenny Maat
  • December 7, 2017

Recent research findings, commissioned by financial services provider Fraedom, show that 77% of commercial banks "are preparing to increase fintech investment over the next three years". This is a good sign, as commercial banking has often lagged behind retail banking ... Read more

The big open banking stories of 2017

  • Jenny Maat
  • November 15, 2017

The era of open banking is upon us. This past October 2017, Imran Gulamhuseinwala, trustee for the Open Banking Implementation Entity in the UK, said: "We are one step closer to delivering the potential of open banking for the benefit ... Read more

How to think customer-first

  • Jenny Maat
  • October 2, 2017

In today’s modern marketplace, few companies will succeed without putting the desires of their customers above all else. In a world that’s increasingly digital-led and multi-touchpoint, this means experience is everything. A frictionless interface is essential, easy onboarding is critical ... Read more

Backbase and its entrepreneurial spirit

  • Jenny Maat
  • September 13, 2017

I'm going to add my tuppence worth to the many plaudits surrounding our CEO, Jouk Pleiter. It's true, he won an award recently at the Loey Awards, created by the Loey Foundation. The award was for Online Entrepreneur of the ... Read more

How to become a human-centric business

  • Jenny Maat
  • August 7, 2017

I wrote an article for BankNXT a couple of years ago about the benefits of having more human touchpoints in banking. It's nice to see more experts in banking and financial technology talk about this much underrated subject, too. My ... Read more

Jim Marous on the digital customer journey

  • Jenny Maat
  • September 8, 2016

Jim Marous is an internationally recognized financial industry strategist, speaker, author and the publisher of the Retail Banking Strategies section of The Financial Brand and the Digital Banking Report. He has also contributed to our thought leadership platform, BankNXT. He ... Read more

Testing in Android with Mockito

  • Jenny Maat
  • March 31, 2015

As I mentioned in my previous article about testing [Android testing with Robolectric], I have this little obsession with unit testing. Using Robolectric allows me to run the test in the local JVM instead of having to run an emulator ... Read more

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