Central 1 White Website - Central 1 | Connect 2019

The Power of
Platform Thinking

Learn how “a bank-in-a-box” has transformed Canadian credit unions

Arvind Sharma, Chief Digital Officer at Central 1, took the stage at Backbase Connect 2019 to share his company’s incredible success story.

Central 1 is a service organization that helps hundreds of credit unions across Canada. These member-owned financial institutions have one purpose: serve small communities and the people that big banks often forget.

To further their mission, Central 1 mobilized the sheer quantity of credit unions to create the Forge Digital Banking Platform — powered by Backbase. With the platform, a credit union can offer an omni-channel digital banking experience that’s tailored to its specific community.

“The credit union can go in and build and configure their experience. Exactly the way they want. They don’t need us anymore. We’ve launched 10 or so customers on that already. It accelerates their innovation through collaboration.”


Want to learn more about how Central 1 and Backbase help credit unions compete with the big banks? Just fill out the form to watch the full story.