Backbase Tour Riyadh
May 10, 2023 - Riyadh, Saudi Arabia
New ideas for banking and fintech leaders at this must-attend event.
It’s a fact – the way that customers interact with their bank has fundamentally changed, and their expectations have never been higher. As the Middle East’s digital economy continues to boom, it’s essential that your bank is able to offer the fully seamless, truly exceptional experiences your customers now demand.
But figuring out where to begin can be tough, so let’s take the guesswork out of things together at Backbase Tour Riyadh.
Sponsored by
Don't miss our exciting lineup of speakers
David Horton
Head of Digital Banking, Banque Saudi Fransi
Elyes Ben Rayana
Board Member, BIAT
Johan Ronnqvist
Regional Sales Director, MENA, Thought Machine
Martin Blechta
Principal, BCG
Peter-Jan van de Venn
Global VP Banking, Mobiquity
A day packed with insights
May 10, 2023 - Riyadh, Saudi Arabia
08:00 - 08:30
Welcome & registration
A warm welcome to everyone joining us at the Hyatt. See you at the registration desk from 8:30am and enjoy some coffee and snacks.
08:30 - 09:00
Opening keynote 2023
We live in the platform era, and banks need to get with the times. In this opening keynote, Backbase Founder/CEO Jouk Pleiter will kick things off by sharing our Engagement Banking vision and our progress in building the future of finance.
Jouk Pleiter,
Founder & CEO, Backbase
09:00 - 09:40
Retail banking keynote & customer cases
Financial wellness is gaining momentum in the post-pandemic world. Is your bank prepared? Join Rachael Lord, Product Director - Retail Banking and Wealth Management, and find out how to enrich your customer experience with data-led insights, allowing you to stay one step ahead of the competition.
Rachael Lord,
Head of Retail Banking at Backbase
Muhammad Hasan,
Solution Engineer
Omar Saad Al Adhmi,
Head of Retail Digital Banking, National Bank of Bahrain
09:40 - 09:55
Break
Enjoy a quick coffee break and prepare for more learning.
09:55 - 10:35
Unlocking the digital lending opportunity
Many banks are still struggling to deliver the lending experiences their customers demand. But in this keynote, you'll take a deep dive into how you can transform your digital journeys to increase conversions, lower costs, and better engage your customers.
Bakhtier Pulatov,
Product Director Lending at Backbase
Fabian Fanton,
Solutions Engineer, Backbase
David Horton,
Head of Digital Banking, Banque Saudi Fransi
10:35 - 11:05
Break (prayer time)
11:05 - 11:45
Business banking: The one-stop shop that wins small businesses for life
In this interactive session, Jarno van Hurne, Head of Business Banking, will explain how you can capitalize on the opportunity of underserved small businesses, allowing you to increase revenue, cut costs, and create loyal, life-long customers.
Jarno van Hurne,
Product Director Business Banking, Backbase
Fabian Fanton,
Solutions Engineer, Backbase
Elyes Ben Rayana,
Board Member, BIAT
11:45 - 12:15
Maximizing the value of your digital transformation
In this insight-packed session, Mayur Vichare, Director of Strategy and Value Consulting, will share practical tips on constructing a roadmap that gives you the fastest time to value, from building your business case to measuring ROI.
Mayur Vichare,
Director of Value Consulting, Backbase
12:15 - 13:15
Lunch
13:15 - 13:45
Microsoft + Backbase & customer case
In this collaborative session, our experts will demonstrate how your bank can benefit from combining the Backbase Engagement Banking Platform with Microsoft Cloud for Financial Services, allowing you to future-proof your operating model and develop truly innovative digital solutions.
Jeroen Unger,
Global Cloud Sales Lead
Yasar Yilmaz,
Director, FSI for Microsoft Middle East
13:45 - 14:15
The formula for digital transformation success
Most digital transformation projects fail to deliver real results, let alone on time and on budget. But in this session, we'll show you how to beat these odds and share key success factors that will help you achieve a predictable implementation.
James Ransome,
Digital Transformation Director, Backbase
14:15 - 14:55
Break (prayer time)
14:55 - 15:25
Banking leadership panel: global insights with local contexts
Discover how banks across the Middle East are future-proofing their operating models with exceptional, customer-first journeys. Join the session to get insights from regional leaders like Saudi National Bank, Banque Saudi Fransi, and BIAT.
Martin Blechta,
Principal, BCG
David Horton,
Head of Digital Banking, Banque Saudi Fransi
Johan Ronnqvist,
Regional Sales Director, MENA, Thought Machine
Elyes Ben Rayana,
Board Member, BIAT
15:25 - 15:45
Partner session: maximize your transformation budget for true differentiation
In this session, Mobiquity will share an approach that enables you to spend most of your transformation budget on features and functionality that allow you to differentiate from your competition.
Peter-Jan van de Venn,
Global VP Banking, Mobiquity
15:45 - 16:00
Closing word
Let's wrap up this insight-packed event with a few closing remarks by Backbase CEO, Jouk Pleiter.
Jouk Pleiter,
Founder & CEO, Backbase
16:00 - 17:00
Networking
Join us for a networking reception with event participants and guest speakers.
Secure your spot
Register today to learn about the most exciting updates in engagement banking, attend demo sessions, and build your network.