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Engage2023 The Big Shift bangkok2
Asia Pacificin-person

Join the Big Shift at Backbase ENGAGE

Go from Traditional to Engagement Banking.

At Backbase ENGAGE, our annual conference, we’ll inspire banks and credit unions to make the Big Shift from traditional to Engagement Banking. Through omnichannel engagement orchestration and journey-led progressive modernization, you'll discover how to re-architect your systems around your customers, putting them at the heart of everything you do.

Register now


Backbase ENGAGE Asia: a transformative journey with regional insights

Dive into groundbreaking insights as we unveil new research covering 7 APAC countries. Join us for illuminating fireside chats with top Asian banks, explore the roadmap for retail, business, and wealth possibilities, and witness the art of new banking horizons. Immerse yourself in a peer-driven, socially immersive experience in Bangkok. Let's shape the future of finance together at Backbase ENGAGE Asia.



November 8, 2023 - Carlton Hotel Sukhumvit, Bangkok, Thailand

08:30 - 09:30

Welcome refreshments & registration

09:30 - 10:30

Global opening keynote | The Big Shift: from traditional to engagement banking

10:30 - 11:00

Regional opening keynote | Reimagining the future of unified banking in Asia

11:00 - 11:30

Fireside chat with Asia’s top banks | Differentiating customer engagement with freedom and control

11:30 - 12:00

The art of new possibilities: Business Banking solutions

12:00 - 13:15

Lunch & networking

13:15 - 13:45

Guest speaker: Management consultant

13:45 - 14:15

Fireside chat with Asia’s top banks | Future-ready, customer-centric personal banking

14:15 - 14:45

The art of new possibilities: Retail Banking & Investing solution

14:45 - 15:15

Asia Banking Leaders Panel | Modernizing Customer-Led Journeys to Transform the Future of Digital CX

15:15 - 15:35

Afternoon break & networking

15:35 - 16:05

Fireside chat with Asia’s top banks | Empowering Dreams: inclusiveness, savers, and investors

16:05 - 16:35

The art of new possibilities: Wealth Management solutions

16:35 - 17:05

Special guest: Chris Skinner

Chris Skinner is best known as an independent commentator on the financial markets through his blog,, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club.

17:05 - 17:10

Closing word

17:10 - 17:45

Meet the makers

18:00 - 23:00

Peer social & Bangkok Immersive Experience

What to expect at Backbase ENGAGE Asia

Backbase ENGAGE isn't just an event — it's your gateway to the future of banking. Immerse yourself in a world of insights, strategies, and technologies that will guide your bank toward becoming an Engagement Banking leader. Connect with industry pioneers, learn from experts, and get the knowledge and tools you need to navigate this transformative journey.

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At Backbase ENGAGE, you will:

Receive updates

from our CEO, CPO, and CTO on Backbase's latest developments and upcoming plans.


how journey-led progressive modernization can drive faster innovation without straining your budget.

Gain insights

from your regional peers about challenges and opportunities in the banking sector.


the achievements of our customers by learning about their digital transformation journeys and remarkable outcomes.

Hear from our product experts

in Retail, Business, and Wealth Management regarding the latest enhancements to our product.


with the creators of our products, allowing you to ask any pressing questions you may have.


with peers, experts, and partners through networking opportunities.

Our sponsors

Engage2023 Sponsors6 2x

Save your spot

Join us at Backbase ENGAGE and become a driving force in the Big Shift toward Engagement Banking.


Want to learn how 150+ banks in APAC and beyond have accelerated their digital transformations?

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