ENGAGE EMEA 2023
October 11, Amsterdam
At ENGAGE, we inspire banks to make the "Big Shift" from Traditional to Engagement Banking. Through omni-channel engagement orchestration and journey-led progressive modernization, you'll discover how to re-architect your systems around your customers, putting them at the heart of everything you do.
Throughout ENGAGE, you'll explore how a customer-centric approach revolutionizes retail, business, and wealth banking — and how we can handle the essential plumbing, so you can focus on building, buying, and launching with ease, speed, and flexibility.
Join us at ENGAGE to drive the Big Shift toward a new operating model. Together, let’s reshape the financial landscape — and the future of banking.
Location: De Hallen Studios, Amsterdam, the Netherlands
Plan your trip
To have the best experience, we recommend you arrive on the 10th of October in the afternoon to get settled for a full day of engaging sessions. We're also organizing an evening reception on the 11th, so when you leave on the 12th — after a morning of scheduled meetings and networking — you'll have taken full advantage of everything ENGAGE has to offer.
If you haven’t yet booked your hotel room, you can do that below with our discount code "ENGAGE" to make sure you get the best possible rate. We recommend doing this soon, as rooms are beginning to fill up.
Backbase ENGAGE EMEA: a transformative journey with regional insights
Embark on a transformative journey guided by expert speakers, such as world-renowned fintech strategist Chris Skinner, Backbase CEO Jouk Pleiter, CTO Thomas Fuss, CPO Karan Oberoi, and other industry leaders. You’ll learn how to build a blueprint for the future of Engagement Banking platforms, streamline customer interactions across any channel, tap into a powerful FinTech ecosystem, and create a hyper-automated infrastructure for Banking-as-a-Service (BaaS).
Jouk Pleiter
Founder & CEO, Backbase
Chris Skinner
Fintech Guru and Best-selling author
Heidi Custers
Digital Transformation Director, Backbase
Karan Oberoi
CPO, Backbase
Thomas Fuss
CTO, Backbase
Agenda
October 11, 2023 - De Hallen Studios, Amsterdam, the Netherlands
18:30 - 22:00
Oct 10: Welcome Reception
Excited to begin the networking? Join us on the evening of Tuesday, Oct. 10, for food, drinks and an opportunity to meet with other banking leaders
08:30 - 09:30
Welcome & registration
09:30 - 10:30
The Big Shift: from traditional to engagement banking
In this session, Backbase leaders will showcase our new-generation Engagement Banking Platform, allowing you to progressively modernize your main customer journeys and re-architect your business operations around your customers.
Jouk Pleiter,
Founder & CEO, Backbase
Karan Oberoi,
Chief Product Officer, Backbase
Roland Booijen,
General Manager for Ecosystem, Backbase
Thomas Fuss,
Chief Technology Officer, Backbase
10:35 - 11:05
Guest speaker
TBA
11:05 - 11:30
Morning break
11:30 - 12:00
Customer speaker
TBA
12:05 - 12:50
EMEA regional update
Join our Backbase regional experts to hear more about the trends and opportunities you face in EMEA, celebrate key milestones we've made in the region, and hear from customers about their journey towards digital transformation.
Matthijs Eijpe,
Regional Vice President EMEA
13:00 - 14:00
Lunch & networking
14:00 - 14:30
Retail Banking: unlock maximum value for banks and customers with a composable financial app
Rachael Lord, Product Director for Retail Banking at Backbase, will show you how to harness the power of a unified, omni-channel banking platform. Join us to discover the power customer-centricity has to revolutionize the future of banking!
Rachael Lord,
Product Director Retail Banking, Backbase
14:00 - 14:30
Unveiling the dark side: cybersecurity nightmares in banking's digital realm
As banks push to go more digital to meet customer demand, they must do so without compromising safety by overcoming key cybersecurity challenges. Hear more on this topic directly from Backbase' CIO.
Brian Vlootman,
Chief Information Officer, Backbase
14:35 - 15:05
The next frontier in Business Banking
Small businesses are crucial for most economies, but when it comes to banking, they're the most underserved segment. Learn how Backbase can help you drive growth by supporting businesses throughout their entire lifecycle, across onboarding, originations, servicing, and investing.
Jarno van Hurne,
Product Director Business Banking, Backbase
14:35 - 15:05
Building the blueprint: re-architecting the future of Engagement Banking Platforms
Break-free from vendor lock-in and tech debt! Embrace a unified, omni-channel platform banking model for seamless, customer-centric experiences, enabling agile innovation across touchpoints in the digital era.
Thomas Fuss,
Chief Technology Officer, Backbase
15:10 - 15:40
Digital investing and the future of Wealth Management
Explore the hottest trends in Wealth Management and learn how Backbase supports private banks to build, automate, and scale digital investment propositions for any customer segment.
Lennart Asshoff,
Product Director Wealth
15:10 - 15:40
From manual to marvel: building a hyper-automated infrastructure for BaaS
To truly achieve operational excellence, you'll want to shift down instead of left. Focus on where you can add value and use managed services for commodities. Join this session to learn how we've built our Backbase-as-a-Service platform on these services and tied it all together using automation.
Eric Nieuwenhuijsen,
Technical Director Backbase-as-a-Service, Backbase
15:40 - 16:10
Afternoon break & networking
16:10 - 16:40
Special guest: Chris Skinner
Chris Skinner is best known as an independent commentator on the financial markets through his blog, TheFinanser.com, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club.
Chris Skinner,
Fintech Guru and Best-selling author
16:45 - 18:00
Closing word & Happy hour
Jouk Pleiter,
Founder & CEO, Backbase
18:30 - 23:00
After party
Join us at the Kanarie Club in Amsterdam for an after party to unwind and continue chatting with other banking leaders over plenty of delicious food and drinks
Hear from Fintech Guru Chris Skinner
At Backbase ENGAGE, you'll get the chance to hear from the best in the industry, including world-renowned fintech strategist Chris Skinner.
Chris is known as one of the most influential people in technology and a best-selling author. He has advised CEOs and leaders from every continent of the world including the United Nations, the White House, the World Bank and the World Economic Forum. Chris has also been voted one of the most influential people in banking by The Financial Brand, and one of the Top 40 most influential people in financial technology by the Wall Street Journal’s Financial News and Thomson Reuters. Don't miss this opportunity to hear from one of the foremost fintech observers in the world.
Plan your trip, Oct 10
For the best experience arrive in the afternoon to join our welcome reception
Amsterdam, October 11, 2023
Join us for a full day of sessions and an after party at the Kanarie Club
Departure on October 12
after scheduled meetings and networking with our Senior Executive team
Join us
Register now to join us for a single day of impactful, insight-driven financial innovation. We’ll see you there.