Backbase Connect 2020 was completely virtual, but the knowledge shared was just as compelling and powerful as ever.
On this page you’ll find an ongoing collection of insightful—and actionable—ways to drastically improve your bank or credit union’s customer experience
How to Gain First-Mover Advantage in SME Banking
Anything’s possible with the right partner. That’s certainly true for MCB, who joined us to share how they managed to launch an SME app in just six months.
There’s more to this story — read the case study
How Greater Bank Embraced Digital Transformation
What makes Australia’s ‘most trustworthy bank’ succeed? Watch their reinvention journey to learn how they made this feat possible.
Check out the Case study for more on this story.
How to Expedite Innovation Across Markets on the Cloud
One Platform, three Apps, three countries. Advanzia’s incredible scalability success story is one worth hearing for any financial institution looking to quickly expand.
How Banks in Philippines and Vietnam are Adapting to a Mobile-First Economy
The customer experience was at the heart of this session. Watch how two of Asia Pacific’s powerhouse financial institutions drive engagement and deepen relationships.