Backbase Connect:
Insights you can act on

 

Last year’s Backbase Connect was completely virtual, but the knowledge shared was just as compelling and powerful as ever.

On this page you’ll find an ongoing collection of insightful—and actionable—ways to drastically improve your bank or credit union’s customer experience

 

How to Capture Customers and Increase Share of Wallet

speaker peter Tilton - Backbase Connect - Insights you can act on

Learn how RBC vastly increased their mobile dwell time and product sales through smart customer targeting.

Want to learn more? We partnered with Cornerstone Advisor on a massive research project on digital sales, you can check that out. Here 

 

The thing about digital sales is it has a double benefit about increasing market share and acquisition, but also allows you to remove costs and free up sales power.”

Peter Tilton, SVP Digital, RBC


 

How to Gain First-Mover Advantage in SME Banking

MCB speakers - Backbase Connect - Insights you can act on

Anything’s possible with the right partner. That’s certainly true for MCB, who joined us to share how they managed to launch an SME app in just six months.

There’s more to this story—read the case study here

 


 

How Greater Bank Embraced Digital Transformation

MarkSpry - Backbase Connect - Insights you can act on

What makes Australia’s ‘most trustworthy bank’ succeed? Watch their reinvention journey to learn how they made this feat possible.

Check out the Case study  for more on this story.


 

 


 

How to Expedite Innovation Across Markets on the Cloud

LindaFruhSpeaker - Backbase Connect - Insights you can act on

One Platform, three Apps, three countries. Advanzia’s incredible scalability success story is one worth hearing for any financial institution looking to quickly expand.

Want to learn more about how Advanzia scaled so quickly? Visit BaaS

 

We are also looking into possibilities to outsource as many business operations or activities as possible to a platform.

Linda Früh, Chief Digital Officer, Advanzia Bank

How Banks in Philippines and Vietnam are Adapting to a Mobile-First Economy

PBI FE Credit speakers 2 1024x171 - Backbase Connect - Insights you can act on

The customer experience was at the heart of this session. Watch how two of Asia Pacific’s powerhouse financial institutions drive engagement and deepen relationships.

You can also read more on the BPI story in their case study


 

 


 

How to Launch a New Greenfield Digital Bank

ManishBhai - Backbase Connect - Insights you can act on

Hear from UNObank’s CEO on his 4 key lessons when launching a neobank.

Learn how we fit in Here

NEW 1024x955 - Backbase Connect - Insights you can act on

 

logo connect white 1024x176 - Backbase Connect - Insights you can act on

If you’re feeling excited for
Backbase Connect 2021,
you can sign-up now.

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