Last year’s Backbase Connect was completely virtual, but the knowledge shared was just as compelling and powerful as ever.
On this page you’ll find an ongoing collection of insightful—and actionable—ways to drastically improve your bank or credit union’s customer experience
Learn how RBC vastly increased their mobile dwell time and product sales through smart customer targeting.
Want to learn more? We partnered with Cornerstone Advisor on a massive research project on digital sales, you can check that out. Here
Peter Tilton, SVP Digital, RBC
Anything’s possible with the right partner. That’s certainly true for MCB, who joined us to share how they managed to launch an SME app in just six months.
There’s more to this story—read the case study here
What makes Australia’s ‘most trustworthy bank’ succeed? Watch their reinvention journey to learn how they made this feat possible.
Check out the Case study for more on this story.
One Platform, three Apps, three countries. Advanzia’s incredible scalability success story is one worth hearing for any financial institution looking to quickly expand.
Want to learn more about how Advanzia scaled so quickly? Visit BaaS
Linda Früh, Chief Digital Officer, Advanzia Bank
The customer experience was at the heart of this session. Watch how two of Asia Pacific’s powerhouse financial institutions drive engagement and deepen relationships.
You can also read more on the BPI story in their case study
