User Experience Management

Our end-to-end Customer Experience Management (CXM) solution helps you to create an amazing experience every time your customers engage with your brand. And as touchpoints multiply, it’s no longer sustainable to craft an experience for each screen and channel. But with the capabilities of next-generation experience management, you can now deliver seamless customer journeys and handle whatever new technology that comes next.

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Omni-Channel Platform

Give your customer a connected experience as they move from your site, to your app, to an in-person visit.

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Widget-Based User Interface

Reuse widgets across multiple portals and devices for a consistent interface or combine them for a more dynamic experience.

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Single Page Applications

Provide your customer with a secure, fast, linear, and optimized navigation experience.

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Personal and Contextual Experience

Generate rich experiences optimized by context and a complete view of the customer.

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Content Management

Manage all your content, in multiple languages, and re-use it across any touchpoint.

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Campaign Management

Design and implement high impact cross- and upsell campaigns across all your touchpoints.

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Experience Manager

Use our visual editor to easily design and manage both web and mobile experiences.

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Microservices and Cloud-First

Jump into the future, with ultra fast deployments and cloud based scalability.

“We help businesses in financial services build trust with their customers by using data and technology to deliver consistent and relevant experiences across channels.”

01 SIlos to omni V4 - User Experience Management

Turn Silos into

Our omni-channel platform helps your bank drive innovation and provide a flawless user experience on every touchpoint.

Learn more

Analyst Recognition

Backbase is a leader in the Forrester Wave™

Backbase is named a leader in The Forrester Wave™: Digital Banking Engagement Platforms, Q3 2019.

See the full report

Take the leap

Want to learn more about how our platform can modernize your bank?
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