Re-architect your bank around the customer

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Essential resources for banking executives:Enter ‘Banking Reinvented’

Platform
The Engagement Banking Platform
Orchestrate customer journeys across all channels with a composable platform fabric.
The Platform
Platform Capabilities
Identity & Entitlements
Securely manage user digital identities and access rights.
Customer Experience
Create tailored experiences and targeted campaigns.
Omnichannel Banking
Hollow out your core and create modern banking experiences.
Human Assist
Unify customer servicing operations on a single platform.
Process Orchestration
Streamline and simplify your business processes.
Customer Data & AI
Leverage AI/ML to reduce cost and improve financial wellness.
Integration Capabilities
Integration Platform-as-a-Service
Solve your back-end integration challenges with Grand Central.
Core Banking Integrations
Plug-and-play integrations with leading core providers.
Fintech Integrations
Easily connect with best-of-breed fintech capabilities.
Marketplace
Explore our library of fintech, core, and payment connectors
Solutions
What is Engagement Banking?
The fastest way for banks to connect with today’s customers.
Engagement Banking
Digital Onboarding
Seamless, fully-digital onboarding & account opening.
Digital Banking
Self-servicing for hassle-free banking.
Digital Lending
Smarter, faster loan origination and more conversions
Digital Investing
Build, automate, and scale digital investment propositions.
Digital Assist
Deliver exceptional customer support.
Digital Engage
Personalized and relevant interactions at scale.
Segments
Customer Stories
Learn how financial institutions like yours are leveraging our platform to drive success.
Customer Stories
Retail Banks
Become the preferred banking app.
Credit Unions
Better serve and engage your members.
Business Banks
Build a one-stop shop for businesses.
Private Banks & Wealth Management
Assist the next generation of investors.
Services
How do we help?
Unlock the full potential of your Backbase platform.
Backbase Services
Customer Success
Value Consulting
Strategic advisory services to bring your vision to life.
Implementation Services
Your apps delivered on time, on scope, and on budget.
Managed Hosting
Ensure enterprise-level uptimes for your Backbase apps.
Managed Services
Stay ahead with the latest and greatest features.
Training & Support
Developer Resources
Intuitive tools, how-to guides, and technical documentation.
Training & Certification
Upskill your team with on-demand, role-based learning.
UX Resources
Express your brand and make it memorable in just a few clicks.
Product Support
Subscription-based, expert knowledge, and support.
Insights
Insights
Resources to help you succeed in the new era of Engagement Banking.
All materials
Banking Reinvented
Essential resources for banking executives.
Blog
Find fresh perspectives on major banking trends.
Guides
Featured whitepapers to enrich your digital strategy.
Videos
Watch our latest CxO interviews, demos, and webinars.
Analyst Recognitions
Backbase is named a leader by top industry analysts.
Reports
Download independent reports from leading analyst firms.
Customer Stories
Success stories from some of our happy customers.
Company
About us
We’re making banking better for everyone.
About Backbase
Company
Press and Media
The latest news and company updates.
Careers
Help us make banking better for everyone.
Events
Find us at upcoming events near you.
Social Responsibility
Our commitment to a better world.
Get in touch
Contact
Have questions for us? Our experts are happy to help!
Schedule a chat

Featured item

Featured

TPBank and Backbase Clinch ‘Best Omni- Channel Digital CX Solution’ at the Digital CX Awards 2024

The adopt-and-build approach on the Backbase Engagement Banking Platform elevated TPBank into the Top 10 banks in Vietnam within 5 years

All items

Techcombank and Backbase Win ‘Best Digital CX Partner - SME Bank’ at the Digital CX Awards 2024
Techcombank achieves 246% growth in active digital business banking users leveraging on Backbase Engagement Banking Platform
Backbase ENGAGE 2024: The Big Shift in Banking in the Americas
The event is designed to inspire American FIs to shift from Traditional to Engagement Banking, enhancing their agility and competitiveness
Backbase Enters Strategic Relationship with EverBank to Enhance Commercial and Treasury Services
EverBank will utilize the Backbase Engagement Banking Platform to support ongoing digital transformation and service expansion
Navy Federal Credit Union Announces 7-year Strategic Partnership with Backbase
Backbase's Engagement Banking Platform will serve as a platform for Navy Federal Credit Union’s ongoing progressive modernization.
Rodrigo Graca Moura joins Backbase as Chief Financial Officer
Rodrigo brings extensive enterprise finance and strategy experience to the creator of the leading Engagement Banking Platform
Backbase wins prestigious Global Private Banker WealthTech Award 2024
Recognition for empowering private wealth managers with innovative digital solutions
Backbase and West Monroe Partner to Accelerate Digital Capabilities for Banks and Credit Unions
West Monroe's integration with Backbase’s Engagement Banking Platform modernizes digital banking for banks and credit unions
Backbase and Alacriti Partner to Provide Instant Payment Solutions for Financial Institutions
Alacriti’s integration into the Backbase Engagement Banking Platform enables FIs to swiftly introduce instant payments and streamline operations
Backbase enters into an agreement with Danske Bank to enhance its digital customer experience
The Backbase Engagement Banking Platform will enable Danske Bank to provide its customers with the best digital customer experience and the latest innovative solutions.