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BKS Bank transforms its business culture to build an omni-channel banking platform

Discover how Backbase kickstarted BKS Bank’s digital transformation and introduced an agile approach that helped build a customer-focused omni-channel platform. 

By keeping a close ear to the ground, Austrian-based BKS Bank learned that their customers didn’t want to be restricted to the traditional way of banking. It became clear that they needed to offer an improved digital banking experience to their customers, specifically focusing on the fields of onboarding and real estate financing.

To help kickstart its digital transformation, BKS Bank searched for a partner that not only complemented its legacy system with omni-channel digital banking solutions, but also introduced a new, agile way of working in its business culture.

Backbase’s extensive knowledge of digital transformation is what won us over. They were able to precisely explain which threats we were facing and which digital banking solutions could help improve our ROI.

Dieter Krassnitzer, CIO at BKS Bank.

Discover how Backbase kickstarted BKS Bank’s digital transformation and introduced an agile approach that helped build a customer-focused omni-channel platform.