The report, by independent research analyst Forrester, shows how each provider measures up, and aims to help banks select the right solution for their omni-channel banking strategy. Forrester states that:
“Most DBEPs in this evaluation provide channel-specific retail, business, and corporate banking capabilities that are good enough for most banks, but Backbase’s DBEP belongs in the top group in this respect.”
Backbase was evaluated among 13 of the most significant providers across 28 criteria. We were ranked as a leader and received the highest score possible in the product vision, touchpoints, and number of customers criteria. Further insights into the scoring can be found in the full report.
In Backbase’s vendor profile, Forrester further states that:
“Backbase stands out for a digital banking front end without any major gaps”.
Backbase is deemed a good choice for banks that require state-of-the-art technology, as well as a broad spectrum of off-the-shelf business capabilities. Additionally, Forrester states that Backbase’s application architecture, infrastructure, and integration capabilities broadly support building new cross-channel capabilities. We believe that these benefits make Backbase a strong partner for any bank who requires speed and flexibility.
Download the free Forrester Wave Q3 2019 report here: