We know that banks and insurers must move away from silo-based organisational structures. They need to connect the various parts of their organisations so that different functions can talk to each other. There is, however, a right way and a ... Read more
Banks are aware of the urgent need to undergo a digital transformation. Their industry is practically unrecognisable, their customers have gone digital and fintech companies have arrived on the scene with a host of new alternatives. Banks know they have ... Read more
Our CEO, Jouk Pleiter, was interviewed by Thea George from Finextra at Sibos 2017 in Toronto recently. She asked him about the Backbase approach to omni-channel digital banking, which he described in some detail. We published the clip on our ... Read more
The latest Backbase webinar is available right here. It's called Next-Level Mobile Banking, and is hosted by me and Tim Rutten (Global Head of Solutions Engineering). We highlight two primary points of discussion, which are the changes in the 'channel ... Read more
In today’s modern marketplace, few companies will succeed without putting the desires of their customers above all else. In a world that’s increasingly digital-led and multi-touchpoint, this means experience is everything. A frictionless interface is essential, easy onboarding is critical ... Read more
I read a great paper by PwC last year, about a subject close to our hearts here at Backbase: omni-channel banking. There was a time when this sometimes overused term was simply about making everything work across multiple devices and ... Read more
I couldn't be more pleased to find out about the recent win for Backbase at DIA Amsterdam. We were recognised as a 'DIAmond Award winner' by the many insurers and insurtech specialists in the audience, receiving plaudits for our "strategic impact" ... Read more
We are very excited to be back from Geneva, where we attended Sibos 2016 – four intense days of workshops, conference and open theatre tracks, as well as meetings with our customer and prospects. Our speaking slot on Day 1 featured Jouk Pleiter, Backbase's ... Read more
We’re proud to announce that IDFC has selected Backbase to deliver its new omni-channel digital banking experience. Backbase is intended to offer IDFC Bank’s customers a seamless, simple and personalized experience, while giving the bank a unified view of the customer ... Read more
We are very excited to be selected again to showcase at Finovate Fall in New York on 8-9 September. We will be showcasing our new technology to help banks reduce the traditional manual and paper-based onboarding processes during typical customer ... Read more
I'm very happy to announce that we have been placed as leader in the most recent Forrester Wave for Omni-Channel Digital Banking Solutions. Backbase was among a group of select vendors that Forrester invited to participate in the report, and ... Read more