Customer Stories

Real banks. Real results. Real transformation.

Over 150 financial institutions across 6 continents are modernizing digital banking with Backbase. Here are their stories.

150+

Financial institutions

6

Continents

100M+

End users served

40%

Avg. efficiency gain

All Stories
Retail Banking
Commercial & Corporate
Wealth Management
SMB Banking
Europe
North America
Asia Pacific
Latin America
Middle East & Africa

All Customer Stories

246%

growth in digital banking users

Vietnam's premier bank drives 246% digital user growth with a unified platform

A transformation to modern, intelligent banking that empowers customers through seamless digital journeys and AI-driven innovation.

Read story →

75%

digital adoption in 30 days

Preserving white-glove wealth service while achieving 75% digital adoption in 30 days

How the UK's leading integrated wealth manager migrated 35,000 clients while deprecating 20 legacy modules.

Read story →

51%

transaction growth

Frictionless banking across 4 island markets drives 51% transaction growth

How MCB unified digital banking across Mauritius, Seychelles, Maldives, and Madagascar in just 11 months.

Read story →

2.9M

business banking clients

Canada's 6th largest bank reimagines business banking on a future-proof platform

How National Bank of Canada modernized business banking with a composable, cloud-native architecture.

Read story →

82%

customer satisfaction score

Credit union achieves 82% CSAT with frictionless, always-on digital banking

How WSECU transformed member banking with a unified digital platform serving 320,000+ members.

Read story →
Ceja

Lorem ipsum color sit amet elite

Encabezamiento

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Se suspenden varias veces en cada elemento tristique.

Encabezamiento

Texto del botón
Texto del botón