Senior Engineering Manager

Join the banking revolution! As the global leader of Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. We are looking for a highly skilled and enthusiastic Engineering Manager to lead and grow our multidisciplinary System Engineering teams.

Please note: we operate in a hybrid work model, so all candidates must be based in Kraków.

In this role, you will be responsible for driving teams that develop scalable, resilient, and high-performance cloud services critical to our global customers. You will work closely with engineering, product, and project implementation teams to ensure delivery excellence in a fast-paced, international, and outcomes-focused environment.

Your strength lies in building empowered teams, developing talent, and fostering a culture of innovation, ownership, delivery, and continuous improvement. You know how to get people to excel at what they do and work closely together to work towards a shared goal.

• Ensure that your teams design & build solutions that are fault-tolerant and are aligned with business goals.
• Ensure on-time and high-quality delivery through industry-standard practices, engineering metrics, and delivery governance.
• Provide guidance on the design and implementation of systems that meet performance, scalability, and availability requirements.
• Partner with Product Management, Security, Project implementation teams, and other stakeholders to align roadmaps, dependencies, and ensure seamless execution.
• Ensure all work done by your team meets our high standards with regard to compliance, security and scalability.
• Embrace possibilities to innovate and encourage your team to do the same.

• You have a solid understanding of system engineering principles: distributed systems, infrastructure, CI/CD, observability, and platform scalability.
• You possess proven experience (3+ years) leading system engineering- or platform teams in a complex, cloud-based environment.
• You exhibit strong communication and stakeholder management skills in an international, scaled-up organisation and are comfortable having direct, goal-oriented conversations.
• A minimum of 3 years experience in service delivery or operational management, preferably in a hosting or fintech environment.
• You are a people-focused manager, and while operational excellence is your primary goal, you never lose sight of the needs of your team.
• You have demonstrated success in growing engineering talent and building autonomous, purpose-driven teams.
• Your experience motivates and inspires your teams’ members, and your presence allows them to operate with confidence in the knowledge their manager is there to provide support when they need it.
• We prefer a bachelor’s degree in Computer Science, Information Technology, or a related field, but we appreciate hard-won work experience and spirit more.
• Excellent communication skills in English and interpersonal skills.
• You have an in-depth understanding of hosting technologies and cloud services.