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Many banks aren’t equipped to offer gold-star banking customer service — and overcoming their legacy systems is easier said than done. Here's a few tips for getting started.

Backbase,
Backbase is on a mission to re-architect banking around the customer.

  • Lego piece
    Perspectives

    Improving The Financial Wellness of Children as a Credit Union or Bank

    Children are the future. Here’s why your credit union or bank should be helping improve that future by enhancing the financial wellness of children in your community.

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.

  • Typing laptop woman
    Perspectives

    How to use video to improve financial wellness

    Learn how your bank or credit union can use video to increase financial wellness with TikTok, YouTube, workshops, and podcasts. Get actionable ideas through the case studies of two companies using video-based financial wellness initiatives.

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.

  • Ebc7bae0 272a 4243 91c7 3176a45e0f61
    Perspectives

    Green, Down to the Roots

    Backbase takes a deep dive into its environmental initiatives, from carbon offset projects to employee-driven green activities.

    Rentia Morcom,
    Go-Green Manager

  • OMDIA report Backbase 2023
    Technology

    Making the best “buy plus build” decision for your bank

    Neither “buying” nor “building” platform components works on its own. Here’s how to get the best of both worlds.

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.

  • Platform efficiency blog
    Perspectives

    See how a single platform can unlock efficiency

    A strong focus on point solutions has resulted in banking operations becoming more siloed, scattered, and disorganized. The answer to this is a single, centralized banking platform, which can be used to help improve efficiency.

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.

  • Blog Post Image Vimal Sethi
    Business

    Introducing Vimal Sethi: Backbase's new global VP of Partnerships

    Backbase, the global leader in Engagement Banking, proudly announces the =Vimal Sethi as the Global Vice President for Partnership & Alliances.

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.

  • Digital banking blog
    Perspectives

    Digital banking opens new avenues for fraud: here's how to stop It with a platform solution

    Digital fraud continues to increase in prevalence. Find out how a digital banking platform can help banks and credit unions prevent digital fraud, and how you can find the right platform for you.

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.

  • Account aggregation blog
    Perspectives

    Why account aggregation is key to financial intelligence

    What can banks and credit unions do to prevent digital fraud attempts, criminal activity, friendly fraud, and suspicious transactions with greater ease? They can break down data silos, helping them enable strong financial intelligence.

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.

  • Woman behind big computer screen
    Technology

    Selecting your bank’s ideal digital transformation strategy

    Big bang replacement. The greenfield approach. Progressive modernization. All three are viable options, but which one is right for you?

    Backbase,
    Backbase is on a mission to re-architect banking around the customer.