Re-architect banking around your customer

Backbase offers a new-generation Engagement Banking Platform, allowing you to progressively modernize your main customer journeys and re-architect your business operations around your customers.

Our platform What’s Engagement Banking?

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Solutions

Empowering progressive banking modernization

Create instant value by re-architecting your customer journeys

We offer banks the opportunity to break free from the constraints of legacy IT systems and embrace a new-generation engagement banking platform. How? By enabling banks to gradually replace or decompose disparate legacy systems and construct a modern customer engagement orchestration architecture around them. This allows banks to prioritize essential customer journeys across all touchpoints while eliminating silos and empowering customers and front-office employees.

Explore our solutions

Legacy apps

Composable Platform

Journey orchestration & tailored value propositions

Problem

Solution

PLATFORM

The Engagement Banking Platform

Crafting a composable new-generation banking fabric to build with ease and speed. Say goodbye to vendor lock-in and legacy systems. Backbase presents a contemporary omnichannel banking platform that empowers you to innovate on your own terms. We take charge of the foundational plumbing, allowing you to build and launch with ease and speed.

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Journey Led Progressive Modernization 2024

Segments

Go faster with Model Bank accelerators

Out-of-the-box web and mobile journeys to jump-start your digital transformation

Our Model Bank accelerators provide a solid starting point for your digital transformation efforts. They embody industry best practices and base features that can be easily adopted and configured to fit your needs, allowing you to jumpstart your implementation. Meanwhile, our open platform APIs and SDK capabilities empower you to rapidly build and deploy features that truly differentiate your bank.

Simplify everyday banking from onboarding, to seamless self-service experiences and innovative neo-bank features. Leveraging one platform to empower both your customers and employees.

Backbase.io

Developer enablement: accelerate your build

Everything you need to get up to speed. We know the importance of empowering developers with the tools and resources they need to build quickly and efficiently. That's why we offer detailed documentation, a full design system, and comprehensive training options to jumpstart your developer teams. Explore our well-documented APIs, SDKs, and other developer tools, along with subject matter support from our expert team. All to accelerate your build and help you focus on what really matters: delivering an exceptional customer experience.

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Our products

Our suite of products are designed to help banks excel and grow at every step of the customer lifecycle. Whether you're looking to acquire new customers, improve customer service, retain existing customers, or cross-sell products and services, we've got you covered.

Digital Onboarding

Seamless and fully digital account opening

Digital Banking

Develop and launch top-rated banking apps

Digital Lending

Smarter, faster loan originations

Digital Investing

Trading, robo advisory to portfolio management

Digital Assist

Empower your front-office employees

Mission

Why Backbase?

Whether you're looking to buy for parity or build for differentiation, our platform empowers you to create unique experiences that truly set you apart from the competition.

Ready to go

Get to market faster with our proven Model Bank accelerators.

Accelerated build

Increase developer velocity with our open platform fabric.

Focus on value

Deliver business value with progressive modernization.

One platform

Take a holistic approach with our all-in-one platform.

Methodology

Leverage our Adopt and Build methodology to get results.

True partner

Let’s make it happen, together. Your success is our shared mission.

Trusted by banks. Loved by analysts.

Backbase is continually recognized by top industry analysts as the category leader in Engagement Banking.

Backbase has some of the most comprehensive retail, business, and corporate banking apps and services in this evaluation. The solution stands out for its architectural sophistication, flexibility, and extensive delivery options and shows no real weaknesses today.

Jost Hoppermann
Vice President, Principal Analyst at Forrester

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Updates

News & announcements

Check out some of our recent highlights, company news, and success stories.