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Backbase Services

We believe in moving you forward today, but even more so in enabling your success tomorrow. More than our innovation, our strong focus on relationships has earned us lasting partnerships with our clients.

Customer Success

From vision to value, we walk with you every step of the way.

Fast go-lives

No need to wait for weeks. All the tools you need are instantly available in the cloud, fully industrialized, and ready to go.

Guided implementation

Launch your project into high gear with expert guidance and support.

Stress free & secure operation

Eliminate spend on infrastructure, security, compliance, and controls. It’s all taken care of for you.

Continuous innovation

Think beyond go-live. Stay ahead of the curve with new features built to elevate your customer experience and competitiveness.

We’re here to help

Our Customer Success Services are designed to turn your investment into measurable outcomes. From value consulting to implementation, and ongoing innovation, we are here as long as you need us.

Value Consulting

Make your vision a business reality with our team of best–in-class value consultants who will guide you through success.

We’ll help you develop and improve your digital strategy, make the right technology choices, and ensure higher returns on investments to shape and accelerate your transformation.

Value Consulting

Implementation Services

In an industry where 70% of digital transformation projects fail, Implementation Services ensures that your Backbase apps are delivered on time, on budget, and in line with your unique needs.

Whether you choose a Backbase-led or a self-led implementation journey, our priority is to keep you on the right track to a fast and successful go-live.

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Services - Implementation

Managed Hosting

Focus your IT resources on creating business value, rather than infrastructure maintenance and operations.

Our Managed Hosting service gives you a best-in-class cloud infrastructure for maximum uptime and performance of your Backbase platform with 24/7 monitoring, alerting, security, encryption, backup, and more.

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Services - Managed Hosting

Managed Services

The key to staying ahead of the curve is to win the war for talent and plan beyond the go-live, dedicating resources for updates, upgrades, and new features.

Managed Services gives you a dedicated innovation team that will keep your apps at their latest and greatest post go-live while keeping your budget under control.

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Managed Services

We've done this many times before

  • 200+
    successful projects
  • 150+
    global customers
Postova Banka
The Backbase Value Consulting team helped us get a fresh perspective on our digital platform vision. Combining industry wide perspective and insight with our bank’s operating models and data, they delivered an achievable, customer focused and data driven ROI based roadmap

Marcel Bezak,
CTO, Postova Bank

Our offices around the globe

Backbase has regional offices in all continents to support your Engagement Banking needs.

World map