Customer Stories
Real leaders, real results. Learn how financial institutions like yours are leveraging our platform to drive success.
Customer stories
Creating an efficient, modern banking experience for members and employeesCustomer storiesCreating an efficient, modern banking experience for members and employees
Find out how we helped Wildfire Credit Union on its digital transformation – using superior digital journeys to delight its members and empower its employees.Customer stories
Accelerating customer onboarding with the power of one platformCustomer storiesAccelerating customer onboarding with the power of one platform
By leveraging the Backbase Engagement Banking Platform, NBB was able to slash onboarding timesCustomer stories
Creating a fully digitized self-service loan application platformCustomer storiesCreating a fully digitized self-service loan application platform
Discover how BKS Leasing digitized their processes with a customer-first lease application platformCustomer stories
Unifying customer and employee experiences with two streamlined appsCustomer storiesUnifying customer and employee experiences with two streamlined apps
BRD created an extremely well-received web and mobile retail app, plus an influential employee portalCustomer stories
How SECU optimized the member-first experience and vastly increased its members’ digital engagementCustomer storiesHow SECU optimized the member-first experience and vastly increased its members’ digital engagement
Discover how Backbase helped the State Employees’ Credit Union (SECU)Customer stories
WSECU adopts a Backbase-powered platform approach to digitize the high-touch services their members know and loveCustomer storiesWSECU adopts a Backbase-powered platform approach to digitize the high-touch services their members know and love
Find out how WSECU transformed their online banking experienceCustomer stories
Greater Bank: Australia’s most ‘trustworthy bank’Customer storiesGreater Bank: Australia’s most ‘trustworthy bank’
Download the case study to learn how Backbase is part of Greater Bank’s reinvention journeyCustomer stories
BCV digitizes its personalized investment advice for private clientsCustomer storiesBCV digitizes its personalized investment advice for private clients
Discover how the Swiss bank BCV meets wealth clients’ needsCustomer stories
The best digital bank: TPBank’s success storyCustomer storiesThe best digital bank: TPBank’s success story
Recognized as the ‘Best Digital Bank’ in Vietnam, TPBank’s success story is no accident