solutions

Unify all your operations on one platform

Backbase

Streamline your sales and servicing operations with a single, AI-powered platform designed to scale across your entire bank.

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All the building blocks you need to unlock growth & efficiency

Bring all your digital sales and servicing capabilities together in one integrated suite. Designed to serve and grow your clients from acquisition to expansion, Backbase works across every channel and line of business.

Servicing Suite

Unite your digital and human-assisted servicing channels to deliver exceptional service at scale - across every channel and line of business.

Let your customers bank wherever they are

Digital Banking

Give clients intuitive, always-on tools to manage their finances—on any device, at any time. From everyday transactions to investments, clients can access the services they need, without relying on just call centers or branches. Surface AI insights and nudges to guide them toward smarter decisions—building engagement, trust, and deepening product usage.

Support your clients with a human touch—when it matters most

Human Assist

From contact center agents to branch staff and relationship managers, empower your teams with everything they need to deliver fast, personal support. With unified workspaces and AI-driven next best actions, employees can step in seamlessly, resolve issues quickly, and make every interaction feel personal.

Sales Suite

Create sales and advice journeys that convert. Bring onboarding, origination, product activation and expansion under a single suite so you can drive growth on any channel.

No paperwork, no silos, no delays.

Onboarding & Loan Origination

Digitize and streamline onboarding and origination—from account opening to complex lending—across every channel. Whether clients start online, in-app, or with a relationship manager, you can offer seamless, consistent experiences that boost conversions.

Grow customer lifetime value with every interaction

Product Activation & Expansion

Move beyond one-time sales with personalized, AI-powered engagement. Surface insights, next-best-action suggestions, and targeted campaigns—right inside client and employee apps—so you can prompt activation, drive cross-sell, and expand share of wallet. With the right offer at the right time, through the right channel, you can deepen relationships and increase customer lifetime value.

The first AI-powered platform for banks

Backbase

The Backbase Suite runs on a unified, AI-driven platform that brings together integrations, data, and customer journeys in one place. It replaces disconnected systems with a modern foundation built for speed, intelligence, and scale.

It’s how you turn fragmented experiences into one smart, connected engine for growth.

Backbase

Integration, data and AI for instant innovation

Break free from complexity and accelerate innovation with Backbase’s end-to-end platform: connect your bank’s core systems, CRMs, and fintech solutions in a snap through our productized, plug-and-play integrations — no disruption, no delays. Then, harness unified data and embedded AI to power real-time personalization across every journey, from onboarding and risk to financial advice and cross-sell.

Explore solutions tailored to your business

Backbase is uniquely built to serve every line of business - whether you’re focused on mass retail, high-net-worth clients or commercial banking, you’ll find building blocks and ModelBanks designed for your world.