Turn every interaction into a growth opportunity
Backbase
Deliver AI-powered sales journeys on every touchpoint. Boost product holdings and adoption while lowering customer acquisition costs.
Deliver the advice your clients expect. And the growth your bank needs.
Create sales & advice journeys that convert across channels, segments and product lines. The Backbase Sales Suite brings digital onboarding, loan origination, product activation, and expansion together on one AI-powered platform. So you can boost adoption, deepen customer relationships, and drive long-term growth.
Onboarding
Give your clients a fast, intuitive way to start their journey with your institution. Whether they’re individuals, business owners, or high-net-worth clients, digitize and automate onboarding processes across channels and departments —reducing friction, drop-offs, and time to value.
Loan origination
Give your clients a fast, intuitive way to start their journey with your institution. Whether they’re individuals, business owners, or high-net-worth clients, digitize and automate onboarding processes across channels and departments —reducing friction, drop-offs, and time to value.
Product activation & expansion
Proactively engage clients with AI-powered campaigns, personalized offers, nudges, and next-best actions that drive product usage and unlock cross and upsell opportunities. Whether it’s activating a newly opened account or offering the next right product based on real behavior, AI helps you deliver relevant experiences that grow product holdings across every segment and channel.
The first AI-powered platform for banks
Backbase
The Backbase Suite runs on a unified, AI-driven platform that brings together integrations, data, and customer journeys in one place. It replaces disconnected systems with a modern foundation built for speed, intelligence, and scale.
It’s how you turn fragmented experiences into one smart, connected engine for growth.
Backbase
Buy for speed. Build for differentiation.
Backbase gives you out-of-the-box capabilities to get to market fast. You can extend and customize them to create the tailored experiences that set your bank apart. No need to reinvent the basics. Just focus on what drives real value and long-term relationships.
We're embarking on an ambitious growth journey to 3x our digital customer base, and the Backbase AI-powered Banking Platform gives us the technological foundation and flexibility we need to scale rapidly while delivering the innovative, customer-centric banking experiences that will drive our expansion.
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See it in action
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Ready to transform your bank? Discover how Backbase empowers you to modernize faster, deliver seamless customer journeys, and drive lasting value.
Backbase