About

Built so banks don't have to choose

Backbase

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline.

Customers, employees, and AI agents work as one across digital channels, front office, and operations. Every actor operates from the same truth, every decision carries a full audit trail, and every capability compounds on the same foundation.

We've been building banking software since 2003, and 120+ leading banks run on Backbase today.

Here's what we learned building it: the real problem was architecture. Banks spend roughly $600 billion on technology every year, and 80% of it goes to maintaining legacy systems rather than building new ones. Every new initiative lands on a fragmented foundation. In the age of AI, this means that every AI project stalls in the whitespace between systems that don't talk to each other.

Choosing between growth and compliance, speed and security, AI and stability - these are symptoms of broken architecture in a bank, not unavoidable trade-offs.

The AI-native Banking OS ends them. It sits above your cores, CRMs, and data platforms, coordinating execution across all of them so banks can move on every front at once. Ship faster without breaking what works. Deploy AI in production - not pilots - with full governance on every decision. Scale throughput without scaling headcount.

We call that Elastic Operations, and it's only possible on a Unified Frontline.

No rip-and-replace and no big-bang migration. Modernize your bank progressively one domain at a time, one compounding advantage at a time.

150+

banks

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2,000+

employees globally

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4,000+

certified experts

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50%

of our team in R&D

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16

offices across 5 continents

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How we deliver on our promise

The Backbase Code

The Backbase Code defines who we are. Seven values we stand for and believe in. They guide every decision, every action and every conversation. This is how we show up and act every day. How we ship features. How we solve problems. How we build trust with each other and our customers. Own these values, and you’ll build the future of banking with us.

LOCATIONS

Our offices around the globe

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Backbase has regional offices in all continents to support your Engagement Banking needs.

Locations
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