About

Unlock growth mode

Backbase

For over 20 years, we’ve helped banks around the world modernize their technology and elevate their customer experience. But today, the stakes are even higher.

As AI is rewriting the rules of banking, most institutions are stuck on the sidelines. Not because they lack ambition, but because they’ve never had the tools to compete in this new world.

We built the new Backbase to change that: the world’s first AI-powered banking platform built specifically for growth and efficiency — turning legacy limitations into launchpads for innovation.

We give banks what they’ve been asking for all along: the freedom to grow, the tools to lead, and the ability to turn every customer into a fan.

The future of banking starts now

With two decades of innovation behind us — and a bold vision ahead — we’re helping the world’s leading banks seize their future. It’s time for banking leadership to get back to what they do best: driving growth, creating value, and shaping the future of finance. We call it “Growth Mode.”

Let’s reimagine. Let’s build. Let’s grow.

Backbase

150+

customers

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4,000+

certified experts globally

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50%

of staff allocated to RnD

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2,000+

employees globally

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16

offices on 5 continents

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Our mission

Re-architecting banking around the customer

Banking has changed. Today’s customers expect instant, personalized journeys that simplify each and every aspect of their daily lives. Or, in other words, they expect banking that’s architected around them.

But here’s the problem: traditional banks aren’t able to offer the superior experiences that customers now demand. Decades of point solutions and a patchwork of legacy technologies has made it impossible for them to compete with the rising threat that fintech, bigtech, and neobanks present. And their customers know it.

That’s where Backbase comes in. We’re here to help your financial institution accelerate its digital transformation by using the power of a single, unified Engagement Banking Platform. By working with us, you’ll empower your employees and customers with fully seamless – and truly exceptional – user journeys.

It’s time to dream big and re-architect banking around the customer.

Our values

What makes us unique

Just like our solutions, our company is anything but ordinary. At Backbase, we pride ourselves on working alongside our customers and creating a deep understanding of the problems they’re looking to solve. We’re the opposite of corporate, so you can trust us to be down-to-earth, human, and honest. And here’s the best part: we’re in it for the long run. Our mission is your success, and we don’t leave until the job is truly done. We’re strong believers in the 5 founding values that guide us:

Entrepreneurial

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We solve hard problems and look for new opportunities for growth. We take real ownership in our work and bring together the best people to execute our mission.

Together

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We create ideas that no single person could arrive at independently. Together, we create a path forward, one that’s built on teamwork, trust, and respect.

Can-do

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No matter the challenge, we find ways to make things happen. When we fail, we learn and try again, and when we succeed, we celebrate it. We’re all about less talk, more action.

Craftspeople

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We’re a company of builders, designers, makers, and doers. We take pride in the high-quality, creative products we create alongside our customers and partners.

Curious

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We explore new routes – and don’t shy away from challenges. We’re always listening, learning, and improving ourselves to stay relevant in an ever-changing market.