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Customer Stories

Vietnam’s premier private bank’s journey to award-winning retail and business banking
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A transformation to modern, intelligent banking that empowers customers through seamless digital journeys and AI-driven innovation.

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All customer stories

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Accelerating customer onboarding with the power of one platform

Retail banking
Daily banking
Managed hosting
North America

Alliant creates a smarter and more engaging member experience

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Managed hosting
Middle east & Africa

BIAT and Backbase powers digital banking innovation in Tunisia with a new retail banking app

Retail banking
Small & medium business banking
Daily banking
Customer servicing
Customer campaigns
North America

Backbase Partners with Blue Federal Credit Union to revolutionize members’ retail and business banking experiences

Commercial & corporate banking
Retail banking
Small & medium business banking
Wealth management & private banking
Daily banking
Onboarding
Managed hosting
Latin America

Backbase lands in Chile in partnership with Banco Security, expanding the digital banking landscape in the chilean market

Retail banking
Daily banking
Onboarding
Managed hosting
Latin America

Banco de la Nación partners with Backbase to launch its Cuenta DNI

Commercial & corporate banking
Retail banking
Daily banking
Onboarding
Customer servicing
Loan origination
Customer campaigns
Asia Pacific

Bank Muamalat partners with Backbase to strategically lead Malaysia’s next-gen digital Islamic banking

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Customer servicing
Middle east & Africa

Banque Saudi Fransi selects Backbase to elevate customers’ digital experience

Retail banking
Small & medium business banking
Daily banking
Onboarding
Middle east & Africa

CIH BANK selects Backbase to elevate digital banking across Morocco

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Customer servicing
Loan origination
Europe

DSK Bank, member of OTP group, partners with Backbase to accelerate its digital transformation

Retail banking
Small & medium business banking
Daily banking
Customer servicing
North America

Ent Credit Union

Retail banking
Small & medium business banking
Daily banking
Onboarding
North America

EverBank

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Middle east & Africa

Ghana International Bank

Commercial & corporate banking
Retail banking
Small & medium business banking
Wealth management & private banking
Daily banking
Managed hosting
Europe

Hellenic Bank

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
Middle east & Africa

I&M Bank redefines banking with seamless digital access

Retail banking
Small & medium business banking
Daily banking
Managed hosting
Customer servicing
Customer campaigns
Asia Pacific

Judo Bank

Commercial & corporate banking
Retail banking
Daily banking
Customer servicing

Libyan Islamic Bank

Commercial & corporate banking
Daily banking
Managed hosting
Middle east & Africa

MCB delivers frictionless banking for every customer

Retail banking
Small & medium business banking
Daily banking
Managed hosting
Customer servicing
Customer campaigns
Asia Pacific

MyState Bank

Commercial & corporate banking
Retail banking
Wealth management & private banking
Daily banking
Customer servicing
North America

NBC upgrades business banking with Backbase

Retail banking
Small & medium business banking
Onboarding
Customer servicing

OneAZ Credit Union

Commercial & corporate banking
Retail banking
Daily banking
Onboarding
Managed hosting
Asia Pacific

Orient Commercial Bank

Commercial & corporate banking
Retail banking
Daily banking
Loan origination
Europe

Revolutionizing lending through a fully digitized, self-service loan application experience

Commercial & corporate banking
Retail banking
Small & medium business banking
Daily banking
Middle east & Africa

Standard Bank

Commercial & corporate banking
Daily banking
Asia Pacific

TPBank leads with innovation and customer-first banking

Commercial & corporate banking
Retail banking
Daily banking
Asia Pacific

Vietnam’s premier private bank’s journey to award-winning retail and business banking

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WSECU adopts a Backbase-powered platform approach to digitize the high-touch services their members know

Retail banking
Small & medium business banking
Daily banking
Onboarding
Managed hosting
North America

WSECU creates frictionless, always-on banking for members

Retail banking
Daily banking
North America

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