Become the go-to bank for small businesses
Backbase
Offer small business clients the services they need – from fast onboarding and loan origination to payroll, invoicing, cash flow forecasting, and more.
Turn small business customers into loyal, high-value relationships
Unlock profitable growth by digitizing and personalizing your small business services at scale. Deliver the modern digital experiences that business owners expect – from onboarding and lending to day-to-day money operations and beyond-banking services. Lower cost to serve and enable RMs with AI-powered tools to serve more customers, more effectively.
Attract small businesses with instant access
Accelerate growth via fast, flexible small business onboarding and lending. Utilize reusable, pre-built flows for quick account opening, credit approvals, and smooth integration into e-commerce and accounting tools, profitably serving new-to-bank and existing clients.
Lower cost to serve with personalized digital service at scale
Serve more small businesses without adding headcount. Empower customers to bank on their terms while driving engagement with personalized, AI-powered experiences and industry-leading banking apps.
Grow with your customers by offering seamless payments and international services
Streamline cross-border payments, FX and trade finance in a single, intuitive platform to ultimately boost fee-based revenue. Differentiate with a complete digital offering digital challengers can't match.
Deliver personalized human support at scale
Offer real-time insights and next-best action recommendations with unified, AI-powered workspaces. Give RMs comprehensive client understanding unifying customer data across channels to enable easy collaboration — via chat, video, call, or in-branch — ensuring clients receive prompt, tailored support.
Become the one-stop shop for small businesses
Deepen relationships and grow small businesses' customer lifetime value by delivering the tools they need to run and grow their operations, beyond just managing money. Add new capabilities to your digital offering faster with pre-integrated journeys and modular components.
The first AI-powered platform for banks
Backbase
The Backbase platform is AI-native by design — built to unify systems, data, orchestrate journeys, and deliver outcomes at scale. It introduces intelligent agents that don’t just predict and recommend, but also act autonomously to drive better banking outcomes.
It’s how you turn fragmented experiences into one smart, connected engine for growth.
Backbase
What small business banks build with Backbase
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From digital onboarding and lending to cash flow tools and beyond-banking services, banks use Backbase to deliver tailored small business experiences that scale.
Business account opening
Mobile banking app
Small business banking portal
Line of credit origination
Unsecured small business loan origination
Embedded finance
Why Backbase
Backbase is the world’s first AI-powered banking platform designed to turn ambitious banks into unstoppable growth engines.
Best of suite
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Meet your clients’ every need with a unified suite powering all your digital services and channels across all lines of business.
AI-powered platform
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Drive growth with every client interaction with AI-powered recommendations and next-best action suggestions on any channel.
Buy and build
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Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.
Proven expertise
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100+ leading financial institutions worldwide trust Backbase to power their digital banking services.
Trusted by leading institutions
100+ institutions trust Backbase to modernize their client experience and accelerate growth — with results that speak for themselves.
We’ve taken a leap forward in digital banking, and the response from our SME customers has been overwhelmingly positive.
Keep up with the latest insights
Ready to take small business banking to the next level?
Backbase
Schedule a chat with us to discuss your specific needs and how we could support you.
Backbase