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Expand your offerings with smart digital banking and personal finance solutions

Empower your customers to take full control of their financial lives with a unified digital platform that goes beyond everyday banking. Become their primary financial partner by launching intelligent tools for budgeting, savings, and holistic advice.

Retail banking Digital banking personal finance header
  • Increase cross-sell revenue with AI-driven product recommendations.

  • Grow stable, low-cost deposits by providing automated savings tools to your customers.

  • Launch new fintech-powered services in weeks to create new, recurring revenue streams.

Benefits

Bring smart experiences, stronger adoption, and connected services together

  • Create dynamic apps that flex with customer needs
    Tailor unique digital experiences for specific segments like students or freelancers by customizing the UI and product bundles from a single platform, driving customer relevance and share of wallet.
     

  • Convert real-time insights directly into revenue
    Use AI to scan and enrich transaction data, automatically triggering relevant next-best-action offers. Transform real-time events into instant, personalized offers — turning your digital channels into proactive revenue generators.
     

  • Lower your cost-to-serve by putting customers first
    Launch self-service offerings like AI-powered spend insights and one-click card controls to empower customers, offload costly human interactions, and cut operational expenses.
     

  • Deliver new services and revenue streams in weeks
    Innovate at fintech speed using open APIs and pre-built connectors. Integrate third-party services to rapidly expand your offerings and create new sources of fee-based income.

Retail banking Digital banking personal finance benefits

Modernize at your own pace

Backbase gives retail banks a unified, modular platform to launch, scale, and monetize digital banking services. Add high-impact products and capabilities to your existing offerings and expand at your own pace — layering on new services as client needs evolve and business priorities shift. 

Personal finance

Strengthen relationships and boost product uptake by helping customers track spending, manage goals, and receive AI-powered insights and financial advice.

Digital banking

Power modern banking experiences with fast, secure, and connected digital services across every channel, all backed by open APIs and real-time capabilities.

Capability highlights

Leverage out-of-the box capabilities you can combine and customize to create onboarding and origination solutions tailored to your client’s industries and needs.

  • Web & mobile banking apps

  • Financial insights

  • Payment management

  • Notifications & message center

  • Transactions

  • Out-of-the-box downstream connectors

  • Unified APIs

  • Cards

  • Pockets

Best of suite

Meet your clients’ every need with a unified suite powering all your digital services and channels across servicing and sales.

AI-Powered

Drive growth with every client interaction using AI-powered recommendations and next-best action suggestions.

Buy and build

Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.

Proven expertise

100+ leading financial institutions worldwide trust Backbase to power their digital banking services.

See it in action

Ready to transform your bank? Discover how Backbase’s platform empowers you to modernize faster, deliver seamless customer journeys, and drive lasting value.