DATA & AI FABRIC

Unify your data.

Unlock the full potential of AI

Your core is the foundation. Digital Banking Fabric your competitive edge

Modern banking demands AI across every function - but fragmented data ecosystems block real deployment. The Data & AI Fabric unifies data across your operation, unlocking agentic workflows, generative AI for customer interactions, and real-time predictive optimization.

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Trusted By
Trusted By
Trusted By
Trusted By
Trusted By

Move from slow, manual processes to intelligent workflows

The Backbase Intelligence Fabric enables banks to unlock unseen operational efficiencies in the middle and back office while delivering a premium, tailored customer experience at scale. Build intelligent workflows and multi-agent solutions with the precision of code or the speed of drag-n-drop. The integration of AI into banking operations isn't just a tech upgrade - it’s a fundamental shift in how banks operate and thrive in an AI-native future.

The unified banking suite for
Retail banking
CAPABILITY

Agentic AI

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Modernize banking by deploying AI agents that automate repetitive tasks and revolutionize complex workflows and customer journeys. Use Backbase as your launchpad to implement Agentic AI workflows that unlock unseen operational efficiencies and accelerate revenue growth.

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CAPABILITY

Hybrid AI services

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Accelerate time-to-value with enterprise-ready AI capabilities embedded across the Backbase AI-powered Banking Platform. By combining predictive AI for intelligent decisioning with generative AI for dynamic content and interaction, banks can unlock smarter, faster outcomes. With ready-to-use models, real-time insights, and flexible orchestration, data becomes action, thereby improving service, speeding execution, and driving results across every journey.

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CAPABILITY

Data foundation

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Leverage Backbase for a unified, AI-ready data foundation. Connect, govern, and activate your bank’s data with a secure, modern architecture designed for financial services. The Data +AI Fabric consolidates data from core systems, channels, and fintech partners into a single platform that’s ready for real-time insights, advanced analytics, and AI-driven experiences. From intelligent automation to regulatory compliance, lay the data foundation that powers your next generation of growth.

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clients migrated in one month
35,000
of clients now active on the portal
75%
legacy onboarding modules digitized
20
Apple AppStore rating
4.2
reduction in digital customer acquisition costs
44%
Testimonial

Backbase allows us to deliver a truly unified, intuitive, and personalized digital journey for our clients, from onboarding to providing up to date information on their products and services; as well as providing a secure way for the client to interact with us.

Jonathon White
Head of Digital Delivery at Evelyn Partners
Testimonial

This partnership with Backbase marks a significant step in our digital transformation strategy. We are constantly committed to providing our clients with innovative banking solutions, offering them a personalized experience tailored to their needs. This new collaboration will allow us to further facilitate access to both modern and inclusive banking services.

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Driss Bennouna
Deputy Managing Director, CIH BANK
Testimonial

The partnership with Backbase has been instrumental to our digital transformation and growth strategy. Backbase has helped us to deliver a seamless and innovative digital banking experience to our customers, while also reducing our operational costs and time-to-market. As we progress in our growth journey, we are excited to continue this collaboration, driving forward digital banking innovation and excellence.

Shameer Patel
Executive General Manager, Personal and Business Banking at I&M Bank
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Ready to unlock growth mode?

Let’s build something great — together.

Schedule a chat with us to discuss your specific needs and how we could support you.

Schedule a chat with us to discuss your specific needs and how we could support you.

Book a demo