Digital services & engagement

Deliver personalized digital banking at scale for small businesses

Backbase

Meet small businesses’ expectations with effortless, consumer-like digital banking tailored for business needs — at scale and with lower cost to serve.

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Benefits

Create the channels to engage with small businesses

Offer personalized omnichannel experiences
Develop apps tailored for specific customer segments by reusing components across applications, products, and channels. Ensure consistent client experiences across mobile and web.
Engage, upsell, and cross-sell with ease
Leverage customer data and AI-powered insights to deliver relevant offers, product recommendations, and next-best actions directly within your banking apps, increasing revenue opportunities.
Create a 5 star customer experience
Provide small businesses with highly-rated, user-friendly web and mobile banking apps, a comprehensive 360°financial overview, and timely notifications to enhance satisfaction and engagement with your bank.
Increase profits from the small business segment
Allow small businesses to handle routine banking tasks, payments, and service requests through intuitive self-service options to cut costs associated with manual interactions.

Modernize at your own pace

Backbase gives banks a unified, modular platform to launch, scale, and monetize digital payment and treasury services. Add high-impact capabilities to your existing offerings and expand at your own pace—layering on new services as client needs evolve and business priorities shift.

Payments

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Make transactions easier and improve client payment experiences.

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Capability highlights

Leverage out-of-the box capabilities you can combine and customize to create payment & treasury solutions tailored to your client’s industries and needs.

Why Backbase

Backbase is the world’s first AI-powered banking platform designed to turn ambitious banks into unstoppable growth engines.

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See it in action

Backbase

Ready to transform your bank? Discover how Backbase’s platform empowers you to modernize faster, deliver seamless customer journeys, and drive lasting value.

Backbase

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