Onboarding & loan origination

Expand faster with
flexible account opening
and origination journeys

Backbase

Empower customers to open accounts and apply for loans in minutes through intuitive, personalized experiences. Cut the friction, facilitate seamless onboarding, and activate engagement early to turn every new relationship into long-term growth.

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Create customer origination journeys tailored to each product and experience, minimizing friction and boosting completion rates.

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Automate KYC/AML for new customers with built-in integrations to reduce manual work, lower risk, and accelerate time to value.

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Reach new audiences and grow acquisitions with embedded onboarding across partners' websites and point of sale.

Benefits

Turn onboarding into a high-impact growth engine

Launch flexible origination journeys for any product or channel

Deliver tailored origination experiences for personal accounts, mortgages, or loans across mobile, web, and in-branch, driving conversion and reducing cost to serve.

Adapt to any journey — fully digital or human-assisted

Support every use case from instant self-service to high-touch origination, ensuring consistent experiences across complex products like mortgages and HELOCs.

Onboard customers faster and safer with built-in KYC and AML

Reduce risk and time-to-market with pre-integrated identity and compliance checks, including instant ID verification and anti-fraud workflows. Embed onboarding into your product offerings at the right time.

Grow customer acquisition through partner-embedded experiences

Tap into new audiences by embedding onboarding directly into partner apps, websites, and points of sale, meeting customers where they’re already engaged.

Modernize at your own pace

Backbase gives retail banks a unified, modular platform to launch, scale, and monetize digital services. Add high-impact products and capabilities to your existing offerings and expand at your own pace — layering on new services as client needs evolve and business priorities shift.

Onboarding & origination

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Support every origination scenario — from new accounts to complex lending — with configurable, guided journeys.

New-to-bank account opening

Shopping experience

Credit card orgination

Personal loans origination

Familiy account opening

Assisted origination

Capability highlights

Leverage out-of-the box capabilities you can combine and customize to create solutions tailored to your clients’ needs.

Application center

Case management

KYC integrations

Fintech integrations

Document management & e-signature

Credit-risk scoring

Why Backbase

Backbase is the world’s first AI-powered banking platform designed to turn ambitious banks into unstoppable growth engines.

Best of suite

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Meet your clients’ every need with a unified suite powering all your digital services and channels across all lines of business.

AI-powered platform

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Drive growth with every client interaction with AI-powered recommendations and next-best action suggestions on any channel.

Buy and build

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Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.

Proven expertise

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100+ leading financial institutions worldwide trust Backbase to power their digital banking services.

See it in action

Backbase

Ready to transform your bank? Discover how Backbase’s platform empowers youto modernize faster, deliver seamless customer journeys, and drive lasting value.

Backbase

Expand faster with
flexible account opening
and origination journeys

Backbase

Turn onboarding into a high-impact growth engine

Modernize at your own pace

Onboarding & origination