Expand faster with flexible account opening and origination journeys
Empower customers to open accounts and apply for loans in minutes through intuitive, personalized experiences. Cut the friction, facilitate seamless onboarding, and activate engagement early to turn every new relationship into long-term growth.
Create customer origination journeys tailored to each product and experience, minimizing friction and boosting completion rates.
Automate KYC/AML for new customers with built-in integrations to reduce manual work, lower risk, and accelerate time to value.
Reach new audiences and grow acquisitions with embedded onboarding across partners' websites and point of sale.
Benefits
Turn onboarding into a high-impact growth engine
Launch flexible origination journeys for any product or channel
Deliver tailored origination experiences for personal accounts, mortgages, or loans across mobile, web, and in-branch, driving conversion and reducing cost to serve.
Adapt to any journey — fully digital or human-assisted
Support every use case from instant self-service to high-touch origination, ensuring consistent experiences across complex products like mortgages and HELOCs.
Onboard customers faster and safer with built-in KYC and AML
Reduce risk and time-to-market with pre-integrated identity and compliance checks, including instant ID verification and anti-fraud workflows. Embed onboarding into your product offerings at the right time.
Grow customer acquisition through partner-embedded experiences
Tap into new audiences by embedding onboarding directly into partner apps, websites, and points of sale, meeting customers where they’re already engaged.
Modernize at your own pace
Backbase gives retail banks a unified, modular platform to launch, scale, and monetize digital services. Add high-impact products and capabilities to your existing offerings and expand at your own pace — layering on new services as client needs evolve and business priorities shift.
Onboarding & origination
Support every origination scenario — from new accounts to complex lending — with configurable, guided journeys.
New-to-bank account opening
Shopping experience
Credit card origination
Personal loans origination
Capability highlights
Leverage out-of-the box capabilities you can combine and customize to create solutions tailored to your clients’ needs.
Application center
Case management
KYC integrations
Fintech integrations
Document management & e-signature
Credit-risk scoring
Best of suite
Meet your clients’ every need with a unified suite powering all your digital services and channels across servicing and sales.
AI-Powered
Drive growth with every client interaction using AI-powered recommendations and next-best action suggestions.
Buy and build
Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.
Proven expertise
100+ leading financial institutions worldwide trust Backbase to power their digital banking services.
