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Training & Support

Build amazing products with confidence. Here you’ll find the right tools and advice to get you started.

BENEFITS

Always-on access to resources

Tools to build & configure your own apps

Empowering developers with the right tools and documentation to build unique Backbase-powered products.

Grow your team’s skills across roles

Role-based training and certifications to upskill your team with in-depth knowledge on Backbase products, implementation, project methodologies, UX best practices, and more.

Theme & co-create unique experiences

Enable designers and developers to co-create superior banking experiences using the Backbase Design System.

Get expert advice & support

Have direct access with our experts for fast support before and after going live for any challenges you may be experiencing.

We’ve got your back

With Backbase, you won’t have to rely on us for everything you want to do with your digital transformation. Instead, we’ll give you all the tools, training and resources you need to test your ideas, go live with them and develop your skills on the way.

Developer Resources

Intuitive tools, how-to guides, and technical documentation to get you started on building great banking products and services that are unique to your bank.

We empower your developers with the Web & Mobile SDKs and intuitive APIs they need to configure, build, test, and launch your next Backbase-powered solution.

Learn more
Training & Support - Developer resources

Training & Certification

Upskill your team with on-demand, role-based learning that covers a diverse range of topics from product implementation to project methodologies, UX best practices, and much more.

When you’re ready to take it to the next level, complete your training with a certification course for backend, frontend, and mobile Android and iOS developers.

More about Backbase Academy
Training & Support - Training certification

UX Resources

Express your brand and make it memorable in just a few clicks with easy-to-use theming capabilities from the Backbase Design System.

From customizing components to improving accessibility, we give your designers and developers all the tools and guidelines to make unique banking experiences happen.

Backbase Design System
Training & Support - UX resources

Product Support

Subscription-based, expert knowledge, and support on Backbase products, delivered fast every time you need it.

Support services include:

  • Incident management

  • Product support

  • Hotfixes on Backbase products

  • How-to guidance

Training & Support - Product support