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WHITE-GLOVE DIGITAL SERVICES

Deliver premium digital experiences that deepen client relationships

Build elegant, personalized mobile and web applications that give HNW, UHNW, and institutional clients full transparency and control. Foster meaningful relationships by enabling easy collaboration with relationship managers and delivering AI-powered insights.

PB white glove digital experience header
  • Differentiate with premium digital service that reflects your brand and tone of voice.

  • Deepen client relationships with AI-powered recommendations and RM collaboration tools.

  • Lower cost to serve by enabling clients to self-serve and freeing up RMs for higher value tasks.

Benefits

Set your institution apart with elegant, client-centric capabilities

  • Tailor digital experiences with dynamic segmentation and entitlements
    Deliver differentiated experiences based on client tier, family structure, or geography. Leverage real-time segmentation and flexible permissions to ensure all users have the right access.
     

  • Strengthen collaboration with secure RM workspaces
    Support ongoing client-RM engagement with secure in-app messaging, video, and shared dashboards that make it easy to co-create financial plans and respond to changing needs.
     

  • Give clients a unified view of their net worth
    Aggregate banking products, investment portfolios, and alternative asset classes into personalized dashboards — offering clients a complete, real-time view of their net worth.
     

  • Guide clients with AI-powered insights and next-best actions
    Leverage the Client Intelligence Hub to surface timely nudges, personalized product recommendations, and strategic insights that help clients make smarter decisions.

PB White glove digital services capabilities

Modernize at your own pace

Backbase gives private banks a unified, modular platform to deliver personalized digital experiences across banking and wealth. Add high-impact capabilities to your existing client portals and mobile apps — then scale at your own pace as client expectations evolve and business priorities change.

Premium digital services

Deliver elegant, secure digital experiences that reflect your unique brand and the expectations of your HNW and Ultra HNW clients.

Engagement and personalization

Deepen client relationships with personalized experiences powered by real-time insights, dynamic segmentation, and AI.

Capability highlights

Leverage out-of-the box capabilities you can combine and customize to create solutions tailored to your clients’ needs.

  • Tailored value proposition

  • Net worth summary & external account aggregation

  • Portfolio analytics & performance 

  • Digital investment proposals

  • Trading & book building

  • Product & mandates origination

  • Omni-channel payments

  • Complex approvals & transaction signing

  • Card management

  • Document vault

  • Authentication & entitlements

  • Real time communication & appointment booking

Best of suite

Meet your clients’ every need with a unified suite powering all your digital services and channels across servicing and sales.

AI-Powered

Drive growth with every client interaction using AI-powered recommendations and next-best action suggestions.

Buy and build

Get to market faster with 400+ customizable capabilities and ModelBank implementations you can tailor to your needs.

Proven expertise

100+ leading financial institutions worldwide trust Backbase to power their digital banking services.