BANKING OS FACTORY

Control what runs your bank.

The Banking OS Factory is where your team shapes and ships everything that powers your frontline - on one operating system.

Trusted by 120+ leading banks

"Backbase's retail banking focus makes the difference. They understand the discipline, the constraints, the trust requirements. That expertise lets us modernize our retail operations confidently while delivering the faster, more intuitive digital experience customers demand." Delfin Jay M. Sabido, SVP & Chief Innovation and Transformation Officer, Chinabank

"We're onboarding 10X more customers and processing 6 million transactions a month."

"ATLAS is more than a digital bank. It is a bold reimagination of Islamic finance for the modern era, built around the values, lifestyles, and aspirations of our customers. It reflects our commitment to leading the next era of Islamic banking that is digital, inclusive, and purpose-driven. Our collaboration with Backbase has played a key role in enabling us to deliver an experience that is seamless, secure, and rooted in faith." Khairul Kamarudin, President & CEO, Bank Muamalat

"We chose Backbase not only for their client-focused philosophy and approach, but also the platform's flexibility and functionality, which are vital for realizing our long-term strategic goals. The platform's modern architecture will help fuel our digital transformation needs now and into the future." Colby Mangers, SVP & Head of Digital Innovation and Transformation, EverBank

"This partnership with Backbase marks a significant step in our digital transformation strategy. We are constantly committed to providing our clients with innovative banking solutions, offering them a personalized experience tailored to their needs. This new collaboration will allow us to further facilitate access to both modern and inclusive banking services." Driss Bennouna, Deputy Managing Director, CIH BANK

"We are always aiming to serve our members today, with an eye to the changes tomorrow may bring. Partnering with Backbase allows Blue to discover pathways to our member’s possibilities and gives us the power to adapt and grow quickly." Stephanie Teubner, President and Chief Executive Officer at Blue Federal Credit Union

"Backbase gives us something banks rarely get: speed without losing control. The platform evolves with us, the architecture is built for continuous innovation, and they invest heavily in R&D to stay ahead. We're not ripping and replacing every few years. We're building on a foundation that grows with our customers." Abdullah Alwabel, Head of Group Digital Banking & Innovation at BSF

"Backbase gave us exactly what we needed: control, flexibility, and a foundation we can trust to scale. We can build what we want, when we need it, without worrying about outgrowing the platform." Shameer Patel, Director of Retail & Business Banking, I&M Bank

"Backbase gave us the confidence to move at speed when we needed it most. The platform is robust out of the box, and flexible enough for us to tailor it to our business. That combination is critical for delivering on both our deadline and our long-term vision." Jonathon White, Head of Digital Delivery, Evelyn Partners

"In 2026, the name of the game is knowing your customer in a personalized manner. AI will be foundational. Googleand Apple are coming - these tech giants have data at their core. Banks have a lifetime of financial engagement activity to leverage. That's where we can differentiate." Mark Bantigue, Project Initiation Head at BDO Unibank

"Our vision is to become the leading digital bank in Albania, and this transformative partnership with Backbase is the cornerstone of that strategy. We're embarking on an ambitious growth journey to triple our digital customer base, and Backbase's Engagement Banking Platform gives us the technological foundation and flexibility we need to scale rapidly while delivering the innovative, customer-centric banking experiences that will drive our expansion. This represents more than a technology upgrade – it's about fundamentally transforming banking in Albania and setting new standards for the region." Dritan Mustafa, CEO, Tirana Bank

"DSK Bank decided to embark on a digital transformation that emphasizes both 'digital' and 'transformation' to the same extent. We would like to use the shift in customer expectations to reconfigure our products and processes around the customer needs, irrespective of the preferred channel of the customer. We believe that the Backbase Engagement Platform will enable us to provide the same great experience for all clients." Tamas Hak-Kovacs, CEO, DSK Bank

Give your engineers the keys to the bank.

Most banking software locks them out. The vendor's roadmap becomes yours, and your best engineers spend their days filing tickets instead of building.

The Factory opens it up.
Every workflow, every agent, every policy - controlled by your team, shipped on your cadence.

Start 
Never start from scratch

Most banking projects start with a blank document and months of stakeholder interviews. Start replaces both. Every Factory project opens with banking logic already loaded - objects, templates, regulatory rules. Your team shapes it instead of inventing it. When it's done, it's the contract the rest of the Factory builds against.

Configure 
Easy-to-use banking blueprints

Pre-validated blueprints from 120+ real bank implementations. Workflows, semantic models, agents, policies, and integrations - bundled per domain.

Build, Test, Deploy 
Ship banking like software

Low-code studio for workflows, agents, policies, and connectors. Governed pipeline - version control, CI/CD, releases, rollback - on one engine.

Simulate 
Production traffic, without the production risk

Simulate your workflows and agents against real production traffic and your worst regulatory edge cases. Every decision is traceable. Nothing ships until it passes.

Monitor  
Keep a pulse on your frontline

Monitor every workflow, agent and policy running live in your frontline - performance, agent decisions, exceptions. Every issue is one click away from the spec that shipped it.

Customer stories

Banks where engineering owns the roadmap

Techombank · Vietnam

Release new features  every week

"Backbase helped us to rapidly prototype, and release new features every week. Always listening to the customer."

Mukesh Pilania, EVP and Head of Digital Banking at Techcombank

Evelyn Partners · UK

60% out of the box, 40% built together

"About 60% of onboarding was based on the core Backbase blueprint, and 40% was built with us."

Jonathon White, Head of Digital Delivery at Evelyn Partners

BSF · saudi arabia

Speed without losing control

"Backbase gives us something banks rarely get: speed without losing control. We're not ripping and replacing every few years. We're building on a foundation that grows with our customers."

Abdullah Alwabel,  Head of Group Digital Banking & Innovation at BSF

I&M Bank · Africa

Build what we want, when  we need it

“Backbase gave us exactly what we needed: control, flexibility, and a foundation we can trust to scale. We can build what we want, when we need it, without worrying about outgrowing it.”

Shameer Patel, Executive General Manager, Personal and Business Banking at I&M Bank

Questions

Frequently Asked Questions

Let your engineers build a bank. Not file vendor tickets.

The Factory gives them the velocity of an AI-native software company and the controls of a Tier 1 bank.