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Partner Manager

London - Ecosystem

Partner Manager

The Marketplace team is responsible for building best-in-class fintech partnerships
globally that continues to enhance the value and richness of the Backbase Engagement
Banking Platform. A small and impactful global team - with a winner's mentality and
teamwork at its core.
As Partner Manager, you will be part of a growing team leading Fintech Partnerships
globally. Two key parts of the role: First, you will be responsible for the full partner
lifecycle. You will identify, evaluate, sign, and manage partners end to end that will drive
Backbase’s Ecosystem growth. Second, supporting Partnership Operations - where you
will be responsible for managing the partnership pipeline, overseeing and coordinating
partner related projects, escalations, pricing strategy, and multiple internal and external
stakeholder management.
You will report to the Director of Marketplace (Fintech-as-a-Service and Fintech
Partnerships). You have 5+ years of professional experience, ideally in partnerships,
partnership management, strategic business development with experience in signing
new partners in the Fintech, Payments and/or Banking space.
This job can be based in London, UK or Amsterdam, NL

What you'll do

●Be responsible for the full partner lifecycle. You will identify, evaluate, sign, and
manage partners end to end that will drive Backbase’s Ecosystem growth.
●Be responsible for leading relationships with a select set of partners that will
include large strategic opportunities, as well scaling our partner program.
●Collaborate with the Marketplace commercial leads for respective regions, and
build the field intelligence, trends, client requests, feedback into planning for
continuous improvement in Backbase partnerships approach.
●Supporting Partnership Operations - where you will be responsible for managing
the partnership pipeline. Further, supporting / overseeing / coordinating partner
related projects, escalations, and multiple internal and external stakeholder
management.
●Will take the lead on managing the internal partnership with Finance to track
Marketplace budget, billing, collections, and all finance related activities.
●Work closely with the Director on supporting pricing and commercial strategy for
existing and new partners.

●Work with a broad range of internal global and local team members in Product
(R&D), Sales, Customer Success, Account Management, Marketing and Legal.
●Be responsible for internal reporting on partnerships and related activities to the
leadership.

Who you are

●5+ years of professional experience, ideally in partnerships, partnership
management, strategic business development experience in signing new
partners in the Fintech, Payments and/or Banking space.
●Experience and proven success in identifying and building impactful partnerships
both from innovation and revenue growth. Willingness to take a long-term view
on possibilities.
●Have built successful relationships with partners, comfortable working with
senior leadership and multiple stakeholders on the partnership side.
●Willing to go into the details and be very hands-on:
○Managed or supported complex partnership deals, with multiple
stakeholders internally and externally. Comfortable with coordinating and
supporting critical stakeholders as Product and Legal.
○Further, managed complex projects and operations to support either
client escalations or implementations.
●You will get a lot of autonomy. But should be comfortable to work in an
environment where entrepreneurship is expected, teamwork, collaboration and
delivered business outcomes are expected.
●Bachelor’s degree in business administration, finance and/or similar streams.
●Location: London, UK or Amsterdam, NL

Culture

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Insurance

Option to take up private health insurance for you and your family members.

Pension scheme

Pension scheme with a 4.5% contribution matched by Backbase.

Training budget

Specific budget for your personal development.

Clothing

You can wear clothes you feel comfortable in.

Referral

Referral bonus incentive for bringing the best talent.

High spec equipment

We provide all employees with high-spec Macs and tech set up.

Application form

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