Designed for banking, secure by default
Safeguard customer data and meet regulatory compliance such as PSD2, with a centralized solution for authentication, authorization, and entitlements across the entire customer lifecycle. With Backbase, you can ensure utmost security while offering a frictionless user experience across all digital channels, from onboarding to daily banking, up- and cross-selling, and offboarding.
Enter a new era of authentication
Deliver frictionless security to your customers by going password-free with the most secure authentication pattern in the industry. Eliminate the need for fragile authentications such as OTPs, usernames, passwords, and insecure SMS/email. Deploy your banking apps fully based on the FIDO UAF standard, SCA compliant (PSD2 RTS regulation) and support both in-band and out-of-band authentication.
Ensure end-to-end compliance
Ensure built-in adherence to the latest banking regulations (FIDO, SCA, PSD2)
Take full control of enforcing policies and regulations across your banking systems to mitigate risks associated with identity fraud, money laundering, and more. Instill confidence in your banking operations with productized FIDO authentication and transaction-signing journeys. Facilitate compliance with Strong Customer Authentication (SCA) and Dynamic Linking (PSD2) to ensure secure and regulatory-compliant transactions.
Meet the industry's most powerful entitlements engine
Revolutionize your entitlements management by allowing end users to fully manage complex Entitlements, Access Control, and Limits & Approvals rules. With our robust and flexible solution, you can monitor and customize your entitlements in real-time, addressing complexities such as power of attorney, parental control, joint accounts, and diverse business banking scenarios with ease.
Fine-grained Access Control, Limits & Approvals
Take full control of your journeys, even in complex scenarios
Effortlessly manage Access Control and Limits & Approvals across all platform capabilities for both the end user, as well as the back and mid-office employee. And all of this can be done from a single, powerful central administration dashboard.
Comprehensive Audit Trails
Complete traceability that makes regulators smile
Complex identity and access management — and entitlements — burden banks with Audit Trail responsibilities across their technology stack. Leverage a powerful platform with built-in secure interactions and access control parameters, making your records auditable, searchable, and exportable for full visibility.
Unified Identity Management
One identity, fully regulatory-compliant
Manage user identities throughout their lifecycle, from prospecting and onboarding to daily transactions. Our platform powers Strong Customer Authentication (SCA), Transaction Signing, and self or assisted servicing. With features such as user provisioning, de-provisioning, role-based access control, and periodic access reviews, you can ensure appropriate user privileges while deactivating dormant accounts.
Go fast with pre-integrated security building blocks
Save time and effort with pre-existing solutions
In addition to our capabilities, you can adopt pre-built journeys on web and mobile (iOS / Android) to release faster to your customers and employees. With journeys for authentication, transaction signing, and device management, among others, you’ll get the speed and momentum to launch more quickly. Prefer customization? Our Web/Mobile SDKs empower any developer to build and accelerate on top of our platform.
Improve customer experiences, drive cost savings
Empower your customers to self-serve, from managing entitlements to enrolling devices and resetting passwords/PINs. By reducing reliance on your helpdesk, you’ll minimize the costs of service — while enhancing the customer experience.