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The Engagement Banking Platform

The open platform to rapidly modernize your bank

Say goodbye to vendor lock-in and legacy systems. With our truly open digital banking platform, you’ll be able to buy for speed and build for differentiation — getting you to market fast and with a solution that’s all your own.

Break free from vendor lock-in & tech debt

Too many traditional banks are stuck with outdated tech that’s hard to change and expensive to maintain. Seize the opportunity to shift to a new-generation, omnichannel engagement banking model, allowing you to adopt a customer-centric approach, orchestrate user journeys across all touchpoints, and innovate at the speed of digital.

Legacy Apps withframe

Legacy apps

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Composable Platforms withframe

Composable Platform

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Jounrey Orchestration withframe

Journey orchestration & tailored value propositions

Problem
Solution

Modern banking, built on open platforms

Harness the power of the Backbase Engagement Banking Platform for accelerated innovation. Our platform offers a modular platform fabric with capabilities that will allow you to quickly and securely connect to your downstream systems of record, as well as third-party fintechs. This industrialized platform serves as a stable, future-proof foundation for seamlessly orchestrating all your customer and employee interactions across any digital channel. You’ll be empowered to focus on the things that matter most, like creating differentiating user experiences and delivering real business value.

Built on open platforms

A composable platform fabric for rapid banking modernization

With 400+ industrialized, composable capabilities, you’ll have the flexibility to quickly create tailored, differentiating experiences. Our single platform is built from the ground up, giving you the power to innovate on your own terms.

Here’s a look at our powerful platform capabilities:

Identity & Entitlements Management Services

Mitigate risks and fraud by securely managing digital identities and the access rights of your end-users across all your digital banking channels — without compromising on their experience.

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EBP Engine Room Layers Identity Entitlements Management Services
EBP Engine Room Layers Customer Experience Services
EBP Engine Room Layers Omnichannel Banking Services
EBP Engine Room Layers Human Assist Services
EBP Engine Room Layers Process Orchestration Services
EBP Engine Room Layers Customer Data AI Services
EBP Engine Room Layers Integration Services

Accelerate your digital banking transformation

Buy plus build: get the best of both worlds

With our out-of-the-box platform capabilities and ready-to-adopt customer journeys, your bank can cover up to 80% of what you need to build a modern mobile or web application, right on top of your core banking infrastructure. Your engineers will be able to focus on creating unique, differentiating value, rather than building basic functionalities. It’s all possible, thanks to our robust, industrialized, battle-proof architecture.

Buy and Build

Turbocharge your digital factory

Our platform is your “construction site” for digital transformation. You can work with your own cross-functional teams to pursue change-the-business projects, right on top of the platform. They’ll be able to function as a start-up accelerator by leveraging the same industrialized capabilities to build tailored journeys and value propositions for your key client segments — allowing you to rapidly modernize your customer journeys.

Digital Factory New

Deployment options

Backbase-as-a-Service

Our continuous, single code-base delivery operating model ensures your customers are always on the most recent version, removing the burden and cost of maintaining multiple software versions. This gives you more time for innovation and resources for building what you need.

Cloud backbase cloud deployment

All hosting options supported

Deploy our platform on your infrastructure of choice. Backbase supports different hosting options, from public cloud to private, hybrid, container, community, and on-premise deployments.

Hosting

By developers, for developers

The developer experience matters. We offer detailed documentation, tools, training, and personalized support so your teams can explore and learn.

Developer resources

The Backbase platform comes with an extensive set of APIs & SDKs and a full design system, well-documented on our DeveloperHub, along with all the tools necessary to empower developers.

Explore Developer Hub

Backbase.io

Get the most out of your Backbase products. Explore our entire library of product information, as well as the developer platform, documentation, design systems, marketplace, and more.

Explore Backbase.io

Developer Enablement

Our solutions

We’re here to help you excel and grow at every step of the customer lifecycle: acquiring, servicing, retaining and cross-selling.

Integration Platform-as-a-Service

Solve your back-end integration challenges with Grand Central

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Core Banking Integrations

Plug-and-play integrations with leading core providers

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Fintech Integrations

Easily connect with best-of-breed fintech capabilities

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Managed Hosting

Ensure enterprise-level uptimes for your Backbase apps

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Managed Services

Stay ahead with the latest and greatest features

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