The
The AI Software Factory for Banking
Bring your delivery team and AI agents together to deliver faster. Turn your roadmap into working banking experiences, with shared context and your team in control.
Delivery Factory
Your team directs. Agents deliver.
Deliver 30% faster than generic AI assistants and 2x faster than traditional teams.
Coding & review
less coding and review effort
Requirements & specification
less requirements and specification effort
Test coverage
increase in test and automation coverage
Reported performance; outcomes across 10 Backbase implementations, results vary by delivery scope and baseline.
Backbase named a Leader in the Forrester Wave™: Digital Banking Engagement Platforms, Q2 2026 — the only “Customer Favorite” of 11 vendors.
The banks that moved first are compounding their lead.See how they did it.
One team · One shared foundation
Keep every agent and every team member aligned.
Combine Backbase knowledge with agreed scope and project specifics, so business analysts, solution architects, delivery leads and engineers work from the same source of truth.
Scoping document
Agreed requirements and scope
Meeting notes
Customer decisions and refinements
Backbase knowledge
Platform knowledge and implementation context
One shared project context
Powered by
Banking OS
Business analysts · Solution architects · Delivery leads · Engineers · AI agents
Your existing technology estate
01
Agree scope before execution.
Bring customer agreements into delivery through scoping documents and meeting notes.
02
Carry context through delivery.
Give every agent the same Backbase knowledge, agreed scope and project specifics.
03
Keep your team directing the work.
Review decisions and deliverables together, with engineering review before code moves forward.
Start with your business priority
Choose where Agentic Banking starts.
Start with the outcome your bank needs most. Each solution delivers value independently and shares a foundation you can build on.
One foundation. Shared customer context, controls, and connections across all three solutions.
Delivery Factory agents
Give your delivery team a head start at every stage.
Specialist agents support business analysis, solution design and implementation, working from the same agreed project context.
Design
Business Analyst Agent
Turn project context into clear specifications, user stories and acceptance criteria.
Solution Architect Agent
Resolve design decisions, identify reusable services and produce architecture ready for review.
Implementation
Backend Agent
Prepare implementation plans for services and integrations, grounded in your Backbase version.
Mobile Agent
Plan iOS and Android configurations and custom journeys, including testing requirements.
Web Agent
Turn supported web journey requirements into actionable Angular configuration plans.
Your delivery team agrees the scope and plans. Engineers review implementation and code changes.
See a banking requirement become a working experience.
See a banking requirement become a working experience.
Follow a checkbook request from customer agreements and shared project context to a working banking experience.
Agree what needs to be built.
Turn scoping documents and meeting notes into a clear specification, grounded in Backbase knowledge and the customer’s agreed requirements.
Define how it fits your platform.
Carry the agreed requirements into a solution design that makes API contracts, dependencies and integration decisions explicit.
Make the plan ready for delivery.
Turn the specification and solution design into actionable Jira work items, keeping engineering work connected to the original banking need.
Turn approved work into code.
Agents use your Backbase context and repository to implement the plan, while your engineers guide decisions in their existing IDE.
Review the work before it moves forward.
Inspect code changes, test plans and outstanding checks, so your engineers can decide what needs attention and what can progress.
Put the finished journey in your users’ hands.
Deliver enterprise-grade banking experiences that bring customer journeys, integrations and business logic together across your digital banking estate.
Migration & upgrades
Less effort on migration and upgrades. More capacity for your roadmap.
Reduce the work of moving to Banking OS and staying current, so your teams can focus more effort on the banking journeys your customers need.
New customers
Move to Banking OS
Move to Banking OS without starting over.
Make the move lighter by starting with the journeys, integrations and business logic you already have. Migration Agent helps engineers adapt them for Banking OS, reducing the work of rebuilding from scratch.
- Spending account and debit card
- Payments and card controls
- Savings pockets and regular saving
Migration Agent
Bring your proven journeys forward.
Spend less time rebuilding.
Existing customers
Keep your Backbase platform current.
Keep your Backbase platform current.
Reduce the work of keeping up with platform releases. Upgrade Agent helps engineers apply changes and review what needs attention, so staying current becomes part of delivery.
- Spending account and debit card
- Payments and card controls
- Savings pockets and regular saving
Upgrade Agent
Spend less effort on upgrades.
Put more into your roadmap.
Carry agreed work into your delivery tools.
Connect specifications to work packages, repositories and engineering review. Delivery Factory manages model access through Backbase’s agentic platform.
Coding agents
Carry approved plans into implementation.
Managed intelligence
Azure-hosted models, accessed through Backbase’s agentic platform.
Development tools
Connect delivery with repositories and IDE workflows.
A clearer path to your next implementation.
What to know before you put agents to work.
Delivery Factory brings business analysts, solution architects, delivery leads, engineers and AI agents together to deliver Backbase implementations from shared project context.
Delivery Factory combines Backbase knowledge with agreed customer scope and project specifics. That shared foundation carries across requirements, solution design, implementation and review.
Scoping documents and meeting notes bring agreed requirements, decisions and project specifics into Delivery Factory. Teams and agents use this context alongside Backbase knowledge.
Delivery Factory accesses Azure-hosted models through Backbase’s agentic platform. Model selection is managed by the platform; users do not choose the underlying models.
The delivery team agrees scope with the customer and reviews design decisions and plans. Engineers inspect code changes and verification results before implementation moves forward.
Specifications become Jira work items; implementation and review continue through your repositories, IDE and delivery pipeline. Connections are configured for your environment.
Yes. Delivery Factory supports both existing customers and new implementations. Existing customers can use Backbase Upgrade Agent to keep their platform current, and Backbase Migration Agent to bring more journeys and capabilities into Banking OS.
Start with a priority journey or backlog. Agree the scope, tool connections and review criteria, then evaluate the work delivered.
Start with your implementation
Give us 90 days.Put one consequential AI use case to work.
Choose the customer or operational problem your leadership team wants solved. Backbase turns it into a controlled production capability—connected to your systems, operating within bank-defined authority and measured against a business outcome.
Days 1–30
Commit
Days 31–60
Build
Days 61–90
Launch
What could your team deliver next?
Bring a priority journey or implementation backlog, and explore where Delivery Factory could reduce delivery effort.