Philippines, In-person

Backbase Live: The platform your bank grows with

One-day, in person executive event

Growth goes to the banks that launch first. Backbase gives you one platform to do both. Win more customers, serve more of their needs digitally, and give your teams what they need to resolve the moments that matter. Put AI to work, with agents that serve customers, grow relationships, and resolve requests within your bank's control.

Join us at Backbase Live, a one-day executive event, to get full value from your platform: how you launch, grow, and stay current. We’re bringing it to Manila with your priorities on the agenda, whether you’re a customer today or planning your next move.

Jouk Pleiter, Backbase’s CEO and co-founder, and Greg Fahy, Backbase’s CTO for Digital Banking, show how Backbase now migrates, delivers, and upgrades faster. In beta, teams using Delivery Factory shipped 50% faster than traditional teams. A dedicated Upgrade Expert Team, 24-month support, and modular updates make staying current the default.

Request an invitation

Launch and grow with Backbase

Banks have digitized the interaction. The work behind it still crosses channels, teams, and systems, and too often gets finished by hand.

Backbase connects your customers, employees, and existing systems on one platform, powered by the Banking OS. Shared customer context and coordinated work run across retail, SME, commercial, wealth, and private banking. Every capability you launch becomes a building block for the next.

Start with the priority that matters to your bank

Digital Banking
Turn applications into active customers and become the bank they use every day. Bring online and mobile banking, onboarding, and employee workspaces together, so customers and staff work from the same view. 

Agentic Banking
Turn customer needs into completed banking work. Deliver Conversational Banking, Relationship Intelligence, and Customer Operations while keeping your teams in control.

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What you'll leave with

  • A clear view of what your platform already does, and where it can do more for your bank
  • A practical picture of how delivery and upgrades now work, and what that frees up for your roadmap
  • Insight from peers at a similar stage on what good looks like
  • A follow-up plan with the Backbase team, built around your priorities

The agenda

11 November 2026

09:00 AM - 09:30 AM
Arrivals & Registration
09:30 AM - 10:00 AM
Welcome address by Nikhil Gujral (SVP, Asia Pacific) and Adrienne Low (RVP of Customer Success, APAC)

Opening the day with why we're in Manila, what's ahead for banks in the Philippines, and how to make the most of the day.

10:00 AM - 11:15 AM
Keynote: Launch and grow with Backbase by Jouk Pleiter (CEO and Founder) and Greg Fahy (Chief Technology Officer)

As customer journeys span apps, branches, and contact centers, systems must keep up. This keynote shows where digital banking goes next and how banks launch and grow with Backbase across every segment. It then goes behind the scenes of delivery, demonstrating how the Delivery Factory accelerates builds and migrations, and how 24-month support and modular upgrades keep systems current.

11:15 AM - 11:30 AM
Refreshment break
11:30 AM - 12:00 PM
Live demo: From first tap to tested release

Every banking experience has two sides: what the customer sees and what your team builds to get there. This demo shows both. Watch a customer open an account, bank every day, and get help through Conversational Banking. Then follow your team as Delivery Factory turns a new requirement into specs, code, and a tested release.

12:00 PM - 01:30 PM
Lunch

Served over a three-course meal

01:30 PM - 03:00 PM
Roundtable: Own the full relationship in retail and business banking

Your customers move between segments over a lifetime. This roundtable explores how one platform carries the full relationship across retail and business banking. You will next set the agenda and test the use cases against your priorities with peers and Backbase product leaders.

03:00 PM - 04:30 PM
Roundtable: Build smarter, ship faster

This roundtable walks through how Delivery Factory speeds up every phase of delivery, from the first requirement to the next upgrade, without adding risk. You will map your own bottlenecks with peers and leave with a clear view of where to start.

01:30 PM - 04:30 PM
By invitation only: Customer Advisory Board

A closed session for Customer Advisory Board members. Members compare priorities with peers, give direct input on the Backbase roadmap, and agree on the actions Backbase owns next.

04:30 PM - 05:00 PM
Wrap-up and group photo
05:00 PM - 08:00 PM
Dinner at The Magic Table

Speakers

Who should attend

For leaders shaping digital banking in the Philippines

Backbase Live is for Backbase customers and invited banking leaders responsible for:

  • Digital, technology, and innovation
  • Retail and business banking
  • Delivery, architecture, and engineering
  • Operations, risk, and information security

Request an invitation

This forum is invitation-only. We limit attendance to ensure a focused, peer-led environment. If you are interested in joining the conversation on moving agentic banking from ambition to governed production, please submit a request below. We will confirm your seat upon review.

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Thank you for your interest in our event. Our team will be in touch soon with more information.
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